What are the responsibilities and job description for the Director of Product Management, Sales & CRM Experience position at Empower Retirement?
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
As a Director of Product Management, this role will be responsible for creating a great customer experience for our internal Advisors that spans multiple advisor and sales roles with unique success metrics. This talented individual has a strong track record in product management and someone that brings creativity and humility, product sense and analytical skill, leadership, and ability to collaborate. The role requires experience taking manual workflows, digitizing manual processes, and collaborating with a strong group of internal employees.
What you will do :
- Define a product vision and strategy that identifies opportunities that will have the biggest consumer impact, helping our end customers achieve their financial goals
- Own the product roadmap, including both significant short and long-term opportunities for your product and in the context of the broader organizational strategy and goals
- Obsess about the product design, partnering closely with Designers to constantly look for opportunities to simplify experience and deliver a better experience
- Leverage customer research, usability testing, and market research in your strategy to improve likelihood of success and user satisfaction
- Partner closely with the sales, engineering and design teams to increase team velocity, cohesiveness, and productivity
- Work closely with cross-functional teams to drive product requirements, manage resources and dependencies, gain approvals (compliance, legal, etc.), and lead the team through key milestones.
- Define, analyze, and track key performance metrics
- Drive decision making through customer insights, agile methods to validate hypothesis, quantitative analysis, and A / B testing
- Execute at a fast pace with a focus on customer outcomes, the user experience, and learning with limited oversight
- Constantly challenge the status quo and identify opportunities to move faster and more efficiently
What you will bring :
What will set you apart :
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Base Salary Range
135,300.00 - $196,125.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and / or skill level and will be finalized at the time of offer.
Equal opportunity employer
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
Job Posting End Date at 12 : 01 am on :
02-15-2025
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Salary : $135,300 - $196,125
