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Now Hiring Certified Peer Support Specialist

Empowerment Quality Care Services
Charlotte, NC Contractor
POSTED ON 4/16/2025
AVAILABLE BEFORE 5/16/2025

If you are ready to start out or start over with a dynamic team of awesome member-focused Peers, now is the time to apply.  We are hiring a few great teammates to keep up with our rapidly expanding Peer Support service.  Looking for professional, fun dynamic personalities to join the best team in the area. 


*You must be a Certified Peer Support Specialist to apply for this position *  We have limited scholarships available for the necessary classes *


Peer Support Services are structured and scheduled activities for adults aged eighteen (18) and older with a diagnosis of Mental Health and Substance Use disorders.

Peer Supports are provided by Peer Support staff. Peer Support Service is an individualized, recovery-focused service that allows members the opportunity to learn to manage their own recovery and advocacy process. Interventions of Peer Support staff serve to enhance the development of natural supports, as well as coping and self-management skills. Interventions of Peer Support staff may also provide supportive services to assist an member in community re-entry following hospitalization. Peer Support Services emphasize personal safety, self-worth, confidence, and growth, connection to the community, boundary setting, planning, self-advocacy, personal fulfillment, and development of social supports, and effective communication skills. Services emphasize the acquisition; development; expansion of rehabilitative skills needed to move forward in recovery.

Examples of specific interventions include: 

Self Help: Cultivating the member’s ability to make informed, independent choices. System Advocacy: Assisting the member to talk about what is Member Advocacy: Discussing concerns about medication with the Physician or Pre-Crisis and Post Crisis Support: Assisting the member with the development of a

Helping members develop a network of contacts for information and support based on experience of the Peer Support staff. Assisting the member with writing letters or making telephone calls about an issue related to mental illness or recovery. Helping members make appointments for psychiatric nurse at their request and general medical treatment when requested.

Guiding the member toward a proactive role in health care. personal crisis plan, and/or a Psychiatric Advance Directive (PAD). This includes help in developing the Wellness Recovery Action Plan (WRAP).

Giving feedback to the member on early signs of relapse and how to request help to prevent a crisis. Assisting the member in learning how to use the crisis plan.



Full Job Description

  • Meet with members as needed to ensure continued member satisfaction
  • Assisting members in community settings and pursuing their recovery
  • Assisting members in developing natural supports
  • Monitoring the members progress through documentation
  • Lending assistance with treatment,
  • Leading by example when it comes to coping strategies that have been helpful in their own recovery.
  • Providing direct and indirect interventions and supportive services in the community in effort to minimize risk and decrease the likelihood of and escalating crisis
  • Complete routine documentation daily and submit to supervisor within 24 hours of service as mandated
  • Organize and lead peer support activities
  • Attend and participate in regularly scheduled staff meeting, in services and member staffing as needed.
  • Maintain appropriate positive, professional interpersonal relationships with staff, peers, members, volunteers and other stakeholders.
  • Attend and participate in trainings and supervisions as required



Salary : $15 - $18

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