What are the responsibilities and job description for the Scheduling Coordinator position at EmpowerMH?
Job description
About Us:
Empower Mental health is a fast-growing mental health company with an ethos to nurture the growth of our employees to the same degree we do our clients. We have multiple divisions and are rapidly expanding. We believe in the power of support and understanding, and we’re looking for a Scheduling Coordinator to join our team. This entry-level position is perfect for individuals who are organized, communicative, and eager to make a positive impact.
JobDescription:
As a Scheduling Coordinator, you will be the first point of contact for our clients, referral sources, and our team of healthcare professionals. Your primary responsibility will be to efficiently manage the scheduling of appointments, ensuring a smooth flow of communication and an excellent experience for everyone involved.
Key Responsibilities:
- Coordinate appointment scheduling for clients, doctors, and referral sources.
- Maintain and update the appointment calendar.
- Communicate with clients regarding appointment details and any necessary follow-up.
- Assist in managing referral processes to ensure timely appointments.
- Provide excellent customer service through phone, email, and in-person interactions.
- Collaborate with clinical staff to optimize scheduling efficiency.
- Perform general administrative tasks as needed.
Qualifications:
- Bachelors; additional education in healthcare or related fields is a plus.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite and scheduling software.
- Ability to work in a fast-paced environment with attention to detail.
- A compassionate and professional demeanor when interacting with clients.
What We Offer:
- Competitive salary and benefits.
- A supportive and collaborative work environment.
- Opportunities for growth and professional development.
- The chance to make a difference in the lives of individuals seeking mental health support.
Job Types: Full-time, Part-time
Pay: $40,000.00 - $48,000.00 per year
Benefits:
- Health insurance
- Opportunities for advancement
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Phoenix, AZ 85012 (Required)
Job Type: Full-time
Pay: $40,000.00 - $48,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Phoenix, AZ 85012
Salary : $40,000 - $48,000
