What are the responsibilities and job description for the ATM Technician (Wichita, KS) position at Emprise Bank 2?
At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.
We are seeking an ATM Technician to join our team in Wichita, KS. The Automated Teller (ATM) Technician is responsible for responsible for the installation, maintenance, troubleshooting, and repair of ATMs and related banking equipment.
A successful candidate will have:
- Exemplary customer service
- Strong attention to detail
- Confident and articulate communication skills
- Initiative and strong work ethic
- Problem resolution skills
- Ability to effectively build and maintain relationships with Emprise associates, vendors professional contacts, and customers
- An understanding of and a commitment to our values
Essential functions of the role:
Installation & Setup
- Deploy and configure new ATMs at various locations
Maintenance & Troubleshooting
- Perform regular servicing, diagnose issues, and repair ATMs
- Ensure ATMs are secure, monitor for fraud, and fix card reader issues
- Install firmware, security patches, and software updates as required
- Troubleshoot network connections, VPNs, and communication errors
- Document maintenance activities and adhere to banking regulations
- Assist banks and retail clients with technical issues related to ATMs
Other duties as assigned within the scope and responsibility of the job
Requirements
- College degree or certification in Information Technology, electronics, or related field, or level of education that, together with industry experience, enables the applicant to meet the job requirements
- Experience with NCR, Diebold Nixdorf, or Hyosung
- Familiarity with TCP/IP, VPNs, and secure ATM communications
- A or Network Certification preferred
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA , veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
