What are the responsibilities and job description for the Business Process Analyst - Wichita, KS (Hybrid Schedule Eligible) position at Emprise Bank 2?
At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.
We are seeking a Business Process Analyst to join our team in Wichita, Kansas. The Business Process Analyst is responsible for administrative, technical and professional work within the technology department which include: business process management, data requests, process review, and communication.
A successful candidate will have:
- Exemplary customer service experience
- Confident and articulate communication skills
- Strong attention to detail
- Analytical and critical thinking skills
- Sound and accurate judgement to support decision making
- Superb time management skills
- The ability to effectively build and maintain relationships with Emprise associates, customers, vendors, and others within the community
- An understanding of and commitment to our values
- Attitude and aptitude to engage in continuous development
Essential functions of the role:
- Business Process Management - Review proposed processes to ensure alignment across multiple systems; analyze technical designs; test application specification changes; build test data and scenarios; determine root cause for system errors and exceptions; perform cost-benefit and return on investment analysis for proposed systems and changes; make necessary specification changes to systems; document system and process changes; develop and execute implementation plans; communicate changes with stakeholders; create change control requests as needed; ensure changes are thoroughly tested; complete approved change control requests; communicate system changes and technology enhancements proactively to stakeholders; update system documentation as needed; serve on performance incident response teams; participate in root cause analysis for the identified performance issue; participate in response reviews; update the necessary documentation following all performance incidents; coordinate end user security reviews
- Data Requests - Analyze incoming data requests; write scripts for data retrieval; combine sources and format for output data according to end user needs; ensure requests enter production for continued end user support
- Process Review - Assist multiple business units with ongoing process review; document current workflows; evaluate processes cross functionally with business unit stakeholders; recommend changes based on stakeholder input and systems expertise; document workflow changes; communicate changes with stakeholders
- Communication - Interact with Emprise associates and vendors relative to areas of concern involving processes and use of technology; serve as an interface between business units and the technology division; escalate issues as needed
- Manage system administration and serve as a subject matter expert (SME) for key systems across the organization
- Other duties as assigned within the scope and responsibility of the job
Requirements
- College Degree or level of education that, together with industry experience, enables the applicant to meet the job requirements
- Experience in Project Management, Six Sigma/Process Improvement methodologies, Financial Systems Applications support, or Banking is preferred
- Expertise in the MS Office suite, including workflow tools, database tools, and report-writing software, is required.
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA , veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
