What are the responsibilities and job description for the Customer Service Coordinator position at EMPWR?
EMPWR creates high quality nutritious and delicious bars.
Our company was founded in 2020 and has experienced remarkable growth ever since. We produce some of the most iconic and leading brands, setting the standard for taste and texture in the market. We’re active in The Netherlands, Croatia, USA, Canada and Belgium, with 1300 passionate employees.
As one talented team, we share a passion for high quality nutritious and delicious bars. Acting as entrepreneurs in our professions, we team up with each other on an exciting path to growth. EMPWR prioritizes employee safety and creates a motivating work environment that encourages collaboration and personal growth.
This year, we’re expanding even more and transform our operations into a state-of-the-art manufacturing facility. With joined forces, we continue to grow.
Join us and help shape the future of healthy snacking!
The Customer Service Coordinator is a critical link between our customers, sales team, and operational departments, ensuring that customer demands are met with precision and excellence. The ideal candidate will be proactive, detail-oriented, and possess strong communication skills to manage the customer service responsibilities effectively.
Responsibilities:
- Handle order processing from order acceptance to invoicing, ensuring accuracy and timelines.
- Organize the continuous flow of goods and meticulously manage administrative preparation.
- Ensure customer-friendly handling of complaints and inquiries.
- Maintain regular contact with the warehouse and production planning teams to ensure seamless operations.
What you bring:
- Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
- Proven experience in account coordination, customer service, or a related role in a manufacturing environment
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and collaboratively in a fast-paced environment.
- Detail-oriented with strong problem-solving skills.
What we offer:
- Innovative Environment: Work with cutting-edge production technology and help shape the future of food processing.
- Dynamic Role: No two days are the same, with a wide variety of projects and challenges.
- Growth Potential: Join a team that values your insight and is committed to continuous learning and improvement.
Ready to bring your expertise and passion for production to a growing team? Apply today!
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Experience:
- Account Coordination: 2 years (Required)
- Supply chain: 2 years (Required)
- Manufacturing: 2 years (Required)
Ability to Commute:
- McMinnville, OR 97128 (Required)
Work Location: In person
Salary : $50,000 - $70,000
