Assistant Operations Mgr H

Description

Job Summary

• Assists operational leadership for areas of the branch including; inventory management, loss prevention, risk management, customer service, order management, and training/development
• Supports operational efficiencies and is accountable for key operational metrics
• Participates in development and design of process improvements
• Participates in refinement and analysis of current operational policies and procedures
• Equips sales with the information, tools, and learning to drive sales effectiveness
• Communicates regularly and partners with Operations Manager and Branch Manager
• Assists with requests relating to inventory management, scheduling, recalls, service problems, procurement of supplies, etc.
• Stays current and shares responsibility with Operations Manager for implementing applicable safety regulations at the branch location
• Performs other tasks as required

Key Responsibilities

• Identify between three and eight primary duties and responsibilities for the position
• List the primary duties and responsibilities in order of importance
• Begin each statement with an action verb
• Use the present tense of verbs
• Use gender neutral language such as s/he
• Use generic language such a photocopy instead of Xerox
• Where appropriate use qualifiers to clarify the task where, when, why or how often for example instead of greet visitor to the office use greet visitors to the office in a professional and friendly manner
• Avoid words that are open to interpretation for example instead of handle incoming mail use sort and distribute incoming mail

Qualifications (Knowledge/Skills/Abilities/Experience)

• Minimum of 3 years of operational experience
• Experience in development of operational procedures and programs
• Detail orientation; ability to review and assess details quickly
• Excellent interpersonal communication skills both in-person and on the phone
• Number and solution oriented; able to determine solutions for multiple levels of the business
• Ability to demonstrate teamwork, leadership and flexibility
• Strong written and verbal communication skills
• Must be able to work in fast paced environment
• Experience with JD Edwards software a plus

Working conditions (Branch/DC Positions)

• Work in enclosed offices, partially enclosed warehouse spaces
• Occasionally outdoors in all weather conditions, including hot, cold, wet / dry weather
• Move over and/or around obstacles on the ground, and working in the vicinity of operating forklifts.

Physical requirements (Branch/DC Positions)

• Stand, use hands, and reach with hands and arms
• Walk, stoop, kneel, crouch, or crawl
• Sit, climb or balance
• Lift and/or move up to 110 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus
• Exposure to moving mechanical parts
• Occasionally exposed to fumes or airborne particles
• May be exposed to a wide range of temperatures
• The noise level is usually loud
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Qualifications

Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.