What are the responsibilities and job description for the System Administrator L1 QKLK - TS/SCI Poly required position at EMTAK LLC?
The Level 1 System Administrator will be responsible for providing Linux/Windows System Administration and SSP/Security support for the program. Required skills: Linux (Red Hat/Rocky, CentOS) and Latte ‘Art / SSP, STE/STN support. Desired skills: Ansible, FreeIPA, RedHat KVM, NetApp support, Windows SA exp. JIRA, Confluence. Any scripting experience (Bash, Python, Perl, JSON, etc)
The Level 1 System Administrator (SA) manages IT system infrastructure and any processes related to these systems. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. The Level 1 System Administrator (SA) shall possess the following capabilities:
The Level 1 System Administrator (SA) manages IT system infrastructure and any processes related to these systems. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. The Level 1 System Administrator (SA) shall possess the following capabilities:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/ server/ storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
