What are the responsibilities and job description for the Patient Coordinator (Sacramento) position at Enable Dental?
(Learn more about us here: https://enabledental.com/)
treatment coordinator; dental treatment coordinator; dental scheduler; dental charting; dental insurance; patient coordinator; dental care coordinator; dental treatment planning; dental front desk; dental front office; dental receptionist; patient scheduler; dental patient scheduler; dental patient scheduling; dental office; dental front office; dental compliance; medical clearance; consent forms; insurance verification;
The Patient Coordinator is responsible for managing daily, weekly, and monthly schedules to meet production and retention goals.
Patient Coordinator Responsibilities:
- Coordinate patient schedules for treatment and retention in assigned markets in conjunction with market goals.
- Preparation of patient charts prior to treatment including but not limited to medical clearances, consent forms, and insurance verification (if applicable). Ensure all patient and demographic information is kept updated.
- Identify low production days in markets; work with the team to identify patients nearby and add treatment or recall as needed.
- Communicate scheduled appointment dates to patients and/or patient advocates via phone or text.
- Coordinate provider availability to ensure patient appointments and expectations are met.
- Schedule appointments to ensure continuity with the same provider.
- Accommodate patients and clients with their upcoming appointments.
- Listen to patient and client needs in determining the best scheduling techniques. Ensure patients and patient advocates are informed of the appointment expectations.
- Communicate frequently with the market team relating to current and future team schedules.
- Ability to interpret treatment and allow for an appropriate amount of time in the schedule for treatment completion.
- Manage notifications to market teams for late-minute schedule changes.
- Ensure schedule cancellations are re-appointed timely.
- Participate in weekly meetings to review current and future challenges with patient support.
- Other duties as assigned.
Patient Coordinator Qualifications:
- High school diploma or equivalent required.
- Two to five years of dental front desk experience.
- Two to five years of patient scheduling experience.
- Knowledge of dental terminology.
- Practice Management software experience (Care stack).
Patient Coordinator Job-Type & Schedule:
- Full-Time
- Monday-Friday, 8:00 AM-5:00 PM
Patient Coordinator Compensation & Benefits Package:
- $25.00-$30.00/hr
- Medical, Dental, Vision, 401K (Match)
- 10 Paid Holidays, Accruing PTO, Paid Parental Leave
- Short-Term & Long-Term Disability, Life Insurance
Salary : $25 - $30
