What are the responsibilities and job description for the CCB Solution Architect (Hybrid: Duluth, MN) - Hybrid position at Enbridge Contingent Talent Community?
- 1 Year Contract
- Hybrid: 26 East Superior Street, Duluth, Minnesota, 55802
At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.
To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.
Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.
Enbridge is hiring a CCB Solution Architect right now—when you apply, Raise will review your application within 48 hours and contact qualified applicants for interviews.
Job Overview:
We are seeking an experienced Oracle Customer Care and Billing (CCB) Solution Architect to design and implement robust technical solutions for the Oracle CCB application. This role involves collaborating with business analysts, system administrators, and other IT professionals to ensure the Oracle CCB system meets business requirements and operates efficiently. The Solution Architect will drive the architectural design, integration, and optimization of the Oracle CCB system to support customer care and billing. Experience with lift & shift M&A strategies and fit-gap assessments is highly desirable.
Key Responsibilities:
Architectural Design and Implementation:
- Develop and maintain the overall architecture of the Oracle CCB system.
- Design scalable, high-performance solutions that meet business requirements.
- Ensure system architecture aligns with industry best practices and organizational standards.
Technical Leadership:
- Provide technical leadership and guidance to development teams.
- Oversee the technical aspects of Oracle CCB projects, including design, development, and deployment.
- Mentor and support junior technical staff.
System Integration:
- Design and implement integrations between Oracle CCB and other enterprise systems.
- Ensure data consistency and accuracy across integrated systems.
- Collaborate with third-party vendors and internal teams to manage integration projects.
Performance Optimization:
- Identify and resolve performance bottlenecks in the Oracle CCB system.
- Conduct regular performance tuning and optimization activities.
- Ensure the system is scalable and can handle increased loads efficiently.
Security and Compliance:
- Implement security best practices to protect sensitive customer data.
- Ensure the Oracle CCB system complies with relevant regulatory requirements and organizational policies.
- Conduct regular security audits and vulnerability assessments.
Troubleshooting and Support:
- Provide advanced technical support for the Oracle CCB system.
- Troubleshoot complex technical issues and perform root cause analysis.
- Collaborate with support teams to resolve incidents and problems efficiently.
Documentation and Training:
- Develop comprehensive technical documentation for the Oracle CCB system architecture.
- Create and conduct training sessions for technical staff and end-users.
- Keep documentation up-to-date with system changes and enhancements.
Qualifications:
- Proven experience as a Solution Architect with expertise in Oracle CCB.
- Strong understanding of system architecture, integration, and performance optimization.
- Experience with lift & shift M&A strategies and fit-gap assessments.
- Excellent problem-solving skills and attention to detail.
- Strong communication and leadership skills.
- Ability to work effectively in a team environment and manage multiple projects simultaneously.
Please note: Successful applicants will be employees of Raise, working at Enbridge facilities with both Enbridge and contract employees.
Applying with Raise
Raise is an established IT and engineering hiring firm with over 60 years’ experience connecting talented candidates with meaningful work. When you apply, you’ll get more than just a chance at a great job—you’ll become part of a vast network of employers that are always changing.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at 1 800-567-9675 or ECTC@raiserecruiting.com
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