What are the responsibilities and job description for the IT Intern position at Enchanted Rock Management LLC?

Job Description

Description : We are ERock!

Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability.

Enchanted Rock’s dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation’s most dependable microgrids — all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Powered by GraniteEcosystem Enchanted Rock solutions provide 24 / 7 / 365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on.

What you’ll do…

The IT Intern will be part of the IT team, gaining hands-on experience, technical knowledge and experience working in a fast-moving and dynamic company. Additionally, the IT Intern will have the opportunity to work with other Enchanted Rock employees to provide desk side support and troubleshooting to build practical experience.

You’ll make an impact by :

Assisting with IT Help desk calls, scheduling, and support tickets resolution.
Providing excellent end-user technical support.
Performing computer imaging, staging and installation
Documenting and assisting with the maintenance of IT standards.
Under the guidance of IT staff, inventory technology equipment and software.
Set up video conferencing sessions and other items as needed to assist IT staff.
Work with the Security Operations Center (SOC) gaining hands-on experience and a comprehensive understanding of day-to-day cybersecurity operations.
Perform other related duties as required within the IT Team.

Requirements :

You’ll sweep us off our feet if you :

Ensure work orders are organized and structured; schedule them promptly and efficiently.

Independently execute technical instructions with minimal supervision and guidance.

Prioritize projects and services to minimize user interruption and down time.

Employ a customer service approach and present information about technical issues clearly, both verbally and in writing.

Establish and maintain cooperative and effective working relationships with others.

Meet schedules and timelines.

What you’ll need :

Education- seeking or have obtained degree in IT related field, years of experience or combination of

Skills – Abilities needed to execute job duties, such as software and computer proficiency, interpersonal skills, accounting skills, or specific laboratory techniques.

Knowledge – Areas of specialty or expertise; for example, laptop / desktop maintenance, basic computing knowledge.

Attributes – Initiative, collegiality, resourcefulness, or professionalism.

Interest or demonstrated experience with computer software or hardware.

Desire to learn and participate in a dynamic, fast-moving team.

Physical requirements and working conditions : Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry [ boxes weighing up to 20 pounds] ; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.

Your Rewards!

Hands-on experience with enterprise-level IT infrastructure and systems

Experience with industry-standard tools and techniques

Mentorship from experienced IT professionals

Hybrid Work Schedule!

Cool Open-Office Concept

Do you have what it takes to join the Enchanted Rock team? Send us your resume today. Be yourself and keep it useful, funny, and cool!

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Enchanted Rock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human : race, age, sexual orientation, gender identity, religion, disability, and education — to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”

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