What are the responsibilities and job description for the Bell Greeter position at Enchantment Group Management Company LLC?
Overview:
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you!
At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views youll ever find! Come join us!
How you will enjoy your day:
To assist guests and resort staff efficiently, courteously and professionally, maintaining a high standard of service and hospitality.
Work Performed:
- Greet guests as they arrive or leave the greeter/bell stand.
- Direct guest to appropriate parking area (registration desk, restaurants, gift shop).
- Greet guests, making sure the name is used (front gate will announce them), open car doors; introduce yourself and welcome guest to the resort (if repeat guest, welcomed them back, if special occasion, acknowledge it).
- Escort the guest to outdoor front desk or the lobby and introduce them to the front desk.
- Assist bell staff with preparing water and ice for arrival (based on number of guest checking in).
- Assist at the front gate when necessary to assist Safety & Security department.
- Assist with Mii amo spa attendants with guest rides when necessary as backup support.
- Assist bell staff with golf cart rides during high levels of occupancy.
- Assist other departments as necessary.
- Other duties as assigned.
Minimum Requirements:
Strong communication and outstanding guest relations skills. Attention to detail and ability to multi-task many priorities. Self motivated, organized and able to work with little supervision. Must be dependable.
Benefits and Perks:
Our full-time team members are eligible for health, vision, dental and 401(k) benefits. In addition, all team members get to enjoy a free shift meal in our team member cafe, complimentary shuttle service from Cottonwood, room and dining discounts, opportunities for career development and more!
Come join our extraordinary team!
