Retail Sales Associate

Basic Function: Provide world class service to our guests throughout multiple retail outlets. Share your passion for our specially curated collection of art and gifts; your excitement about our resort, services and programs; your knowledge of the history of our scenic location

Work Performed:

• Always uphold all Enchantment Resort guest service standards and practices
• Drive positive revenue results by actively engaging and educating our guests with a focus on building the sale
• Ability to obtain and share product knowledge with a focus on enhancing the guest’s buying experience
• Accurately process all transactions through POS system to ensure proper policies are followed for cash handling, credit card charges, room charges, etc.
• Remain current on polices regarding payments, discounts, returns and exchanges, security practices and other applicable operations
• Ensure prompt and positive resolution of all guest concerns
• Promote an inclusive collaborative approach to problem solving
• Maintain inventory levels on selling floor and in store back stock by utilizing communication procedures for warehouse restocking and purchasing
• Maintain overall cleanliness of Retail Outlets
• Ability to work and perform various duties between multiple outlets
• Other duties as assigned

Position Specific Benefits:

• Base pay plus commission potential
• Vendor selling contests
• Special order opportunities

Supervision Exercised: None

Supervision Received: Retail Manager

Minimum Requirements:

High school degree or equivalent. Prior retail experience preferred. Good customer services and communication skills necessary. Strong computer skills to utilize retail software and other company software

Physical Requirements:

Lifting & carrying up to 50 pounds

5% Sitting

95% Standing, walking and bending

Hearing and manual dexterity

Distance vision 1-3 feet

Ability to work in all types of weather conditions

Ability to drive a golf cart