Assistant Community Manager

About Us

"Inspired by Spaces, Empowered by People." At Enclave, we don't just build structures; we cultivate environments where our partners, team members, and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain West.

Our Growth Story: Since our founding in 2011, we've expanded to over 250 team members, completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years, Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued, supported, and inspired to excel.

About the Role

Assistant Community Manager

As an Assistant Community Manager, you will play a vital role in overseeing and enhancing the daily operations of our properties, ensuring our tenants receive the exceptional service they deserve. The assistant manager must foster a positive living environment, handle resident inquiries and complaints, and ensure the property is well-maintained, safe, and compliant with all regulations.

Position Logistics

• Primary Work Location: 300Lime Apartments
• Work Environment: On-Site
• Work Schedule: Monday - Friday | 8 am - 6 pm
• Work Type: Full Time (40 hours/week)

Work Schedule: The office/lobby hours are Monday - Friday, 8:00 am to 6:00 pm, and Saturday's from 10:00 am - 4:00 pm, therefore we need team coverage during these times. The manager will assign specific opening and closing shifts, which may adjust individuals schedules by an hour. Team members will typically not exceed 40 hours per week. If scheduled to work on a Saturday, the manager will ensure a weekday off to maintain a balanced schedule.

Who We're Looking For

We’re seeking an Assistant Community Manager to oversee assigned properties, ensuring high service standards and adherence to policies. You’ll collaborate with the Community Manager and Leasing Consultants to drive occupancy, manage tenant relations, and support property preservation efforts. As an Assistant Community Manager, you will:

• Property Oversight: Ability to manage assigned properties, ensuring service standards and policies are followed.
• Collaborative Partnership: Work closely with the Community Manager on marketing efforts and maintaining a steady pipeline of qualified renters.
• Leasing Expertise: Partner with Leasing Consultants to effectively lease units, maximizing occupancy and income potential.
• Policy Implementation: Assist in enforcing policies and procedures that promote property preservation and tenant satisfaction.
• Team Management: Support the Community Manager in managing assigned personnel, working together to meet occupancy goals and maintain high tenant and owner satisfaction.
• Problem-Solving: Address and resolve difficult tenant issues while maintaining positive relationships and property integrity

We're Seeking Individuals Who Are:

• Customer-focused and thrive in people-centric environments
• Have a solid understanding of financial statements and the ability to drive property performance.
• Capable of directing and supporting a team effectively.
• Proactive problem-solvers with an analytical mindset
• Confident communicators with excellent verbal and written skills
• Highly organized and detail-oriented, with a knack for planning and multitasking
• Tech-savvy and proficient in Microsoft Outlook, Word, Excel, and property management software like AppFolio

Qualifications

• A High School Diploma (or equivalent) is required.
• A minimum of 3 years of sales experience, with a track record of success.
• Residential property management experience is a plus, but not required.
• Proficiency with Microsoft Office Suite; familiarity with Appfolio is a bonus.
• Valid driver's license and reliable transportation

Culture & Total Rewards Approach

Why Join Enclave?

When you become part of Enclave, you join a team of trailblazers in the real estate, construction, and property management industry. Our collaborative and fun-loving culture encourages you to thrive both professionally and personally. Our Core Values define what we say and do.

• Care For Each Other: We value people for who they are and take pride in our relationships with team members, clients, and partners
• Do The Honorable Thing: We are committed to upholding the highest standards in our words and actions.
• Be Empowered: We encourage true autonomy, which results in team members who are remarkably inspired and high-performing.
• Promote Innovation: We constantly reach further and don't accept the status quo to bring the best service and product to the marketplace.

Total Rewards Approach

Our salary ranges are established based on a combination of market data, internal equity, and the unique characteristics of our organization such as our size, revenue, and industry. Within the range, individual pay is determined by multiple factors including job-related skills, experience, and relevant education or training.

We offer comprehensive health, dental, and vision insurance plans, a 401k retirement plan with company match, and company-paid life and disability insurance. Here's what else you can look forward to:

• Work-Life Balance: Enjoy Paid Time Off (PTO), paid holidays, and dedicated volunteer time, ensuring you have the time to recharge and give back to the community.
• Professional Growth: Be part of a company that values your development, offering a culture that supports learning, innovation, and career progression.
• Additional Perks: Take advantage of our Health Savings Account (HSA), Flexible Spending Account (FSA), supplemental voluntary benefits, paid maternity/paternity leave, and more! Enclave supports your overall well-being and financial security.

Join Enclave and be part of a dynamic team that's shaping the future of real estate, construction, and property management. With us, you'll find more than just a job - you'll find a place where your contributions matter, your growth is supported, and your potential is limitless. Together, we'll create spaces that inspire and empower.

Enclave provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.