Commercial Associate

About Us

"Inspired by Spaces, Empowered by People." At Enclave, we don't just build structures; we cultivate environments where our partners, team members, and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain West.

Our Growth Story: Since our founding in 2011, we've expanded to over 250 team members, completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years, Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued, supported, and inspired to excel.

About the Role

Commercial Associate

As a Commercial Associate at Enclave, you will support the management of commercial properties while building strong tenant relationships. Your role focuses on ensuring outstanding property maintenance, enhancing curb appeal, and facilitating clear, proactive communication with tenants. If you thrive in a dynamic environment and are committed to delivering exceptional property management support, this is the perfect opportunity for you!

Position Logistics

• Primary Work Location: West Fargo, ND Corporate Office
• Work Environment: On-Site
• Work Schedule: Monday - Friday | 8 am - 5 pm
• Work Type: Full Time (40 hours/week)

Position Responsibilities

• Serve as the primary point of contact for tenant inquiries, concerns, and lease-related questions.

• Build and maintain strong tenant relationships to enhance retention and satisfaction.

• Assist in lease management, including communicating terms, renewals, and market analysis.

• Coordinate tenant onboarding, including welcome emails, access setup, and move-in walkthroughs.

• Conduct property inspections to identify maintenance, repair, and safety needs.

• Ensure properties remain well-maintained, presentable, and aligned with company standards.

• Manage work orders by coordinating repairs, communicating updates to tenants, and overseeing maintenance requests.

• Oversee janitorial supply inventory and coordinate with cleaning vendors on building requirements and scheduling.

• Maintain and manage key FOB access systems for tenants.

• Monitor and respond to inquiries in the commercial email inbox promptly.

• Conduct annual tenant check-ins to assess business growth and spatial needs, providing recommendations as necessary.

• Keep accurate records and tenant information within property management software.

• Support general office and shared space upkeep.

• Perform additional duties as assigned.

• Ensure punctual and consistent attendance.

We're Seeking Individuals Who Are:

• Knowledgeable about the commercial real estate industry, leasing terms, and property management best practices.

• Tech-savvy or eager to learn property management software, lease tracking systems, and financial tools.

• Strong communicators with excellent written and verbal skills to engage with tenants and stakeholders.

• Analytical thinkers who can interpret data, assess market trends, and support leasing decisions.

• Problem-solvers who can identify challenges and develop effective solutions.

• Highly organized with the ability to prioritize tasks and manage multiple responsibilities.

• Team players who collaborate effectively and contribute to shared goals.

• Customer-focused with a commitment to delivering exceptional tenant experiences.

• Adaptable and proactive in dynamic real estate environments.

• Detail-oriented and critical thinkers who make informed decisions and maintain accurate records.

Qualifications

• Bachelor’s degree preferred
• High School Diploma required
• 2 years of experience with property operations preferred

Culture & Total Rewards Approach

Why Join Enclave?

When you become part of Enclave, you join a team of trailblazers in the real estate, construction, and property management industry. Our collaborative and fun-loving culture encourages you to thrive both professionally and personally. Our Core Values define what we say and do.

• Care For Each Other: We value people for who they are and take pride in our relationships with team members, clients, and partners
• Do The Honorable Thing: We are committed to upholding the highest standards in our words and actions.
• Be Empowered: We encourage true autonomy, which results in team members who are remarkably inspired and high-performing.
• Promote Innovation: We constantly reach further and don't accept the status quo to bring the best service and product to the marketplace.

Total Rewards Approach

Our salary ranges are established based on a combination of market data, internal equity, and the unique characteristics of our organization such as our size, revenue, and industry. Within the range, individual pay is determined by multiple factors including job-related skills, experience, and relevant education or training.

We offer comprehensive health, dental, and vision insurance plans, a 401k retirement plan with company match, and company-paid life and disability insurance. Here's what else you can look forward to:

• Work-Life Balance: Enjoy Paid Time Off (PTO), paid holidays, and dedicated volunteer time, ensuring you have the time to recharge and give back to the community.
• Professional Growth: Be part of a company that values your development, offering a culture that supports learning, innovation, and career progression.
• Additional Perks: Take advantage of our Health Savings Account (HSA), Flexible Spending Account (FSA), supplemental voluntary benefits, paid maternity/paternity leave, and more! Enclave supports your overall well-being and financial security.

Join Enclave and be part of a dynamic team that's shaping the future of real estate, construction, and property management. With us, you'll find more than just a job - you'll find a place where your contributions matter, your growth is supported, and your potential is limitless. Together, we'll create spaces that inspire and empower.

Enclave provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.