Recuperative Care Site Manager

Overview

This Site Manager role is crucial in ensuring the effective and compassionate operation of a Recuperative facility. The position requires a balance of managerial, interpersonal, and crisis intervention skills to create a supportive and secure environment for residents while adhering to regulatory standards and fostering positive community relationships.

Job Summary
Under the direction of the Director, the Recuperative Care Site Manager will be responsible for the day-to-day operations of the facility. Interprets and supports philosophies, policies, and procedures of the patient/clinical department to all personnel ensuring a safe, clean, and welcoming environment.

KEY RESPONSIBILITIES

The information given below is intended to provide an understanding and appreciation of the workload of the job and its role within Encompass Housing. The job description outlines the main purposes in general terms only. You may be required to carry out other duties in order to commensurate with the job. This will not change the character or purpose of the job but will be necessary to maintain high standards of business practice. This job description may be altered from time to time to meet the changing needs of the company.

Duties

Facility Operations:

• Oversee the day-to-day operations of the homeless care facility, ensuring a safe, clean, and welcoming environment for residents.
• Manage facility maintenance, security, and adherence to health and safety standards.

Client Services:

• Coordinate and monitor the delivery of services to residents, including meals, hygiene facilities, medical care, and case management support.
• Implement and maintain client-centered care practices, addressing the diverse needs of the homeless population.

Staff Supervision:

• Recruit, train, and supervise facility staff, including front-line support workers, security personnel, and maintenance staff.
• Foster a positive and collaborative work culture, promoting staff well-being and professional development.

Community Engagement:

• Establish and maintain positive relationships with local community organizations, government agencies, and service providers.
• Collaborate with community partners to enhance the range and effectiveness of services offered at the facility.

Admission and Discharge Procedures:

• Develop and implement intake and discharge procedures, ensuring a streamlined and supportive process for residents entering and leaving the facility.
• Coordinate with case managers to assess residents' needs and progress.

Budget Management:

• Assist in the development and management of the facility budget, ensuring responsible allocation of resources.
• Monitor expenditures, identify cost-saving opportunities, and contribute to fundraising efforts as needed.

Crisis Intervention:

• Respond to crises or emergencies within the facility promptly and effectively, coordinating with relevant authorities and support services.
• Implement and enforce emergency protocols to ensure the safety and well-being of residents and staff.

Compliance and Reporting:

• Ensure compliance with all relevant regulations, licensing requirements, and organizational policies.
• Prepare and submit regular reports on facility operations, resident demographics, and program outcomes.
• Relevant certifications or licenses may be required depending on state regulations.
• Familiarity with infection control practices and protocols.

This position offers an opportunity to make a significant impact on the lives of individuals receiving care while leading a dedicated team of professionals.

Qualifications

Education:

• A bachelor's degree in social work, human services, public administration, or a related field is preferred.

Experience:

• Several years of experience in managing shelters, residential facilities, or programs serving vulnerable populations.
• Knowledge of systems related to healthcare operations, including NextGen and ICD-10 coding.
• Familiarity with the challenges faced by individuals experiencing homelessness.

Leadership Skills:

• Strong leadership qualities with the ability to lead and motivate a diverse team.
• Effective communication and conflict resolution skills.
• Strong interpersonal skills with the ability to work effectively with staff, clients, and families.

Empathy and Cultural Sensitivity:

• Ability to interact with compassion, empathy, and cultural sensitivity, recognizing the diverse backgrounds and experiences of residents.

Organizational Skills:

• Excellent organizational and multitasking abilities, with attention to detail in managing facility operations.

Adaptability:

• Ability to adapt to the dynamic needs of the homeless population and the facility environment.

Crisis Management:

• Capability to handle crises calmly and efficiently, implementing appropriate protocols to ensure the safety of residents and staff.

Community Collaboration:

• Demonstrated ability to collaborate with community partners, government agencies, and service providers to enhance the quality of care and support services.

Job Type: Full-time

Pay: $57,616.00 - $61,284.00 per year

Benefits:

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Family leave
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid holidays
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• On call
• Weekends as needed

Experience:

• Management: 2 years (Required)

License/Certification:

• Driver's License (Required)
• CPR Certification (Preferred)

Ability to Commute:

• Long Beach, CA 90804 (Required)

Ability to Relocate:

• Long Beach, CA 90804: Relocate before starting work (Required)

Work Location: In person

Salary : $57,616 - $61,284