What are the responsibilities and job description for the Special Services position at Encompass Onsite?
JOB DESCRIPTION
Special Services
NATURE OF THE WORK
The Special Services person on campus must be motivated, energetic, and able to work independently. You should be responsible for supporting facilities in various aspects. Work with the Department of Events to execute the assembly and disassembly in situ. Upload and download products on the event site. Vacuum and clean the area before and after assembly. Proper care, movement, and storage of all equipment, such as tables, chairs, elevators, etc. Establish and maintain relationships with suppliers. Manage events and address potential issues that may arise, such as planning for potential scenarios that could affect the integrity of the event. Maintain a working knowledge of the complex needs of a wide variety of events. It consistently incorporates the features needed to drive the company's mission statement, vision, and core values.
EXAMPLES OF ESSENTIAL TASKS
- Assembly and dismantling of temporary structures.
- Identify and locate the right products during the delivery process.
- Ability to assemble and disassemble furniture, move furniture using multitasking and problem-solving capabilities.
- Deliver and retrieve materials as packages and you must be able to work safely and complete the task in a timely manner.
- You must deliver flooring material and other items to all areas of campus.
- Ability to drive and/or deliver golf carts to all areas of campus in a timely manner.
- Ability to commit to regularly scheduled events and/or work orders.
- Planning the details of the event, effective communication skills, friendly and courteous attitude, and professional appearance.
- Ability to follow detailed instructions.
- Time management will be required to record work inputs and outputs and take photographs of completed projects.
- Possess skills in keeping records of packages, including but not limited to delivery notes, invoices, and other computer documents or files.
- You must be able to work directly with customers.
- Assist the campus service supervisor with each movement and/or project and work as a team, cooperate and collaborate to ensure quality of service and customer satisfaction.
- Ensures to greet and recognize each customer to make a positive first impression and maintain a solid knowledge in all aspects of customer service.
- Able to communicate customer requests and feedback to management.
- You must follow schedules and meet commitments.
- Ability to manage time efficiently and to work both individually and as a team.
- Possesses good eye-hand coordination.
- Ability to operate hand and power tools including but not limited to hammers, drills, ratchet sets, pressure washers, mobile platforms, hand trucks, pallet trucks, and any other moving equipment.
- You must have a mechanical inclination, work well with your hands, and have common sense.
- Availability to perform routine and repetitive tasks continuously.
SUPERVISION RECEIVED
- General supervision is received from a professional supervisor who helps with difficult problems and reviews the completed work for the quality of professional results. Tasks are usually performed under little direct supervision, allowing the use of independent judgment.
SUPERVISION EXERCISED
- None
FLSA Status: Non-Exempt.
EEO Classification: Service Workers
Encompass is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
Our commitment to quality service and performance begins with attracting the most qualified employees and cleaning professionals who wish to work alongside leaders in the building maintenance field. With support and recognition from co-workers and management, our employees have an opportunity to attain the highest level of professional achievement and personal satisfaction in a dynamic and friendly environment.
