Sr. Business Analyst

Business Solutions Analyst

Location: Richmond, VA (Must be able to commute to the office 3-5 days a week. Currently hybrid 3 day in office, but there has been a suggestion to go Full Time in Office.)

Duration: 12 months contract to hire

Summary:

The Business Solutions Analyst s primary role is to enable business success through the effective and efficient use of technology. While working closely with senior analysts, as well as the development, testing, and business teams, the Business Solutions Analyst will analyze business processes and propose and design automated solutions to ensure success of the new solution.

Education:

Bachelor s degree from an accredited four-year college or university with major studies in Information Systems, Computer Science, Business Administration, or a closely related field OR an equivalent combination of training and experience. Preferred experience includes three to five years in business analysis in the information technology arena. Business analyst or project management certifications encouraged but not required(including, but not limited to: PMP, SCRUM, CSPO, CSM, ACP, CCBA).

Experience in the following areas:

• Collecting, analyzing, and documenting user and functional requirements in an IT environment
• Requirements planning to include requirements elicitation techniques such as stakeholder analysis, acceptance criteria, and effort estimation
• Analyzing and documenting system requirements with Use Case Modeling, User Stories, Story Mapping, or other compliant techniques
• Preparing and documenting support for all types of analysis
• Working with multiple project management methodologies including waterfall and Agile
• Experience deploying change management best practices and disciplines (e.g.SCRUM, Agile)
• Enhancing existing position though organizational effectiveness, implementing best practices, and continuous improvement

Essential Duties:

• Serve as the contact point for analyzing our business partners needs to identify business problems and propose technical solutions. Gather, evaluate, and document requirements for new systems, system enhancements, or system defects based on business user input, technical requirements, and constraints.

Responsibilities:

• Analyze and solve business problems using technical solutions
• Collect, analyze, and document user and functional requirements in an IT environment
• Understand the business and system processes as they relate to a project or initiative s goals
• Define and document user requirements to include requirements elicitation techniques such as stakeholder analysis, acceptance criteria, and effort estimation
• Analyze and document system requirements with Use Case Modeling, User Stories, Story Mapping, or other compliant techniques
• Work alongside of all levels of technical staff and bring business knowledge to projects, while acting as a liaison between the business partners and the technical staff
• Work closely with cross-functional agile project teams and help drive projects across the design, development, and testing
• Maintain a high level of communication between business partners and development teams
• Communicate requirements and solutions orally in meetings and presentations with key users
• Ability to participate and/or facilitate daily SCRUMs with technical teams, participate in daily standups, and retrospectives
• Ensure enhancements and defects are implemented as specified
• Work within the defect management system
• Drive required Agile development practices, as well as various SDLC methodologies, identify improvement opportunities, and help execute change
• Work on multiple projects at once, reevaluating priorities and deadline
• Enhance existing position though organizational effectiveness, implementing best practices, and continuous improvement

Computer Skills

• Proficient user of Microsoft Office (Excel, Word, Visio, SharePoint, and Project).
• Knowledge of SQL or other query languages and tools (or willingness to learn)
• Experience working with software development/defect tracking tools such as Azure DevOps, Jira, or similar products
• Ability to learn new tools

Other Skills and Abilities

• Strong verbal and written communication skills, with the ability to effectively communicate technical and non-technical concepts to a wide audience
• Strong organizational and time management skills and be detail-oriented
• Excellent interpersonal skills, including active listening skills and the ability to successfully interact in a team environment
• Ability to effectively manage competing priorities, meet deadlines, and work well under pressure.
• Critical thinker, who is comfortable in and embraces the unknown
• Ability and willingness to raise risks and issues
• Proficiency in utilizing SDLC methodologies for managing projects
• Problem solver willing to dig deep for a positive outcome
• Work effectively and independently in a fast-paced team environment where priorities can rapidly change
• Ability to learn new technologies and assist others in learning new technologies