Assistant Office Manager & Commercial Lending Specialist

Description

Job Position:         Assistant Office Manager /                                                Date:                      December 2024

                                Commercial Lending Specialist

Position Type:                                                                                      FSLA Category:

Job Summary:

The Assistant Office Manager/Commercial Lending Specialist will assist senior leaders and office staff in ensuring the overall branch is performing at an exceptional level. Simultaneously this position will assist as needed with coordinating the preparation of required loan documentation, coordinating the execution of loan documents, organizing workflow to allow for on-time loan closings.  At various times following up with clients, insurance agents, title companies, and attorneys will also be required.

Primary Responsibilities:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

• Assist in implementing strategies and operational logistics for the bank’s success
• Lead and direct banking operations through various managerial duties
• Build strong relationships with office staff and customers
• Assist in developing strong relationships with other financial institutions
• Promote products and services to customers
• Assist in direct all operational aspects including distribution, customer service, administration and sales in accordance with the Encore Bank's objectives
• Assess local market conditions and identify current and prospective sales and partnership opportunities
• Develop staff to support customers and overall branch operations.
• Meet goals and metrics
• Network to improve the presence and reputation of the branch and Encore Bank
• Handles ongoing loan requests, including new loans, renewals, modifications, and extensions
• Works directly with Loan Operations so that loans are processed accurately and efficiently
• Works with customers to obtain required loan documentation
• Reviews and clears loan exceptions weekly
• Gathers documents needed for annual loan reviews
• Assist in servicing active loans, monitor past due reports and maturing loan reports.
• Assists with the processing of loan payments, payoffs, and advances
• Maintains a working knowledge of bank loan policy and federal and state banking regulations, as needed
• Branch Operations including Cost Center Expense Management
• Cross Selling Sales Experience (Deposit and retail banking products)
• Customer Service and the ability to service our retail partners effectively and efficiently
• Develop internal partnerships
• Working knowledge of Banking policies and procedures including Vault Management
• A general understanding of Treasury Management and full suite of banking products offered by the bank
• Other duties as assigned

Supervisory Responsibilities:

• None

Qualifications

Skills and Qualifications:

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.  Individual abilities may result in some deviation from these guidelines:

• High school diploma or equivalent
• At least three years of retail banking experience
• Retail management experience preferred
• At least one year of loan processing experience.
• Experience in Commercial Lending preferred.
• Ability to work independently with limited supervision
• Results driven and customer focused
• Exceptional written and verbal communication skills

Computer and Office Equipment Skills:

• Microsoft Office Suite including Word, Excel, and PowerPoint

Physical Requirements:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

• While performing the duties of this job this individual is regularly required to sit for long periods of time, walk, stand, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 25 pounds.
• Specific vision abilities required by this position include, close vision, and the ability to adjust focus.

Mental Requirements:

• The ability to solve problems, make decisions, interpret data, organize information, written and oral communication and read/write.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.