What are the responsibilities and job description for the Desktop Support/Help Desk position at Encore Consulting Services?
Job Details
Help desk capabilities with 2-5 years of experience in HelpDesk environment. Performs a variety of complicated tasks. Well-versed with software deployments, installations and a variety of HelpDesk concepts, practices, and procedures. Provides a limited degree of work guidance and leadership to other personnel. A wide degree of creativity and latitude is expected. Excellent customer service skills are required.
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