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Encore Event Technologies LLP is hiring: Event Technician, Audio Visual (Part Ti

Encore Event Technologies LLP
Huntsville, AL Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/17/2025

Event Technician, Audio Visual (Part Time) - The Westin Huntsville

Join to apply for the Event Technician, Audio Visual (Part Time) - The Westin Huntsville role at Encore

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.

Customer Service

  • Strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
  • Monitors events and checks in on customers throughout the day.
  • Understands and fosters the hotel / client relationship.
  • Technical Ability

  • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
  • Handles equipment challenges and changes in a timely and professional manner.
  • Systems Knowledge

  • Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
  • Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
  • Increases revenue by utilizing floor up-selling techniques.
  • Works with clients to finalize invoices.
  • Completes order entries in Navigator, as needed.
  • Job Qualifications

  • High School Diploma required. Associate’s degree is preferred.
  • 1 year of customer service or hospitality experience is preferred.
  • 1 year of audio-visual experience or equivalent in an educational environment is preferred.
  • A valid driver’s license is required for team members that may operate Company vehicles.
  • Must be able to lift 50 lbs.
  • Physical Requirements

    Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sitting : 2-3 Hours
  • Standing : 4-5 Hours
  • Walking : 4-5 Hours
  • Stooping : 2-3 Hours
  • Kneeling : 2-3 Hours
  • Bending : 2-3 Hours
  • Reaching (above your head) : 2-3 Hours
  • Grasping : 4-5 Hours
  • Work Environment

    Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes.

    Hourly Pay Range : $15.09 - $18.49

    Encore is committed to providing the best benefits options for our employees and families.

    We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.

    Seniority level

  • Entry level
  • Employment type

  • Part-time
  • Job function

  • Design, Art / Creative, and Information Technology
  • Events Services
  • J-18808-Ljbffr

    Salary : $15 - $18

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