What are the responsibilities and job description for the Entry Level Client Success Manager position at Encore Solutions?
We are looking for an Entry Level Client Success Manager passionate about delivering exceptional value to clients. Your mission will be to ensure clients achieve desired outcomes by effectively utilizing our products and services. You’ll serve as a trusted advisor, guiding customers through onboarding, addressing challenges, and promoting long-term engagement and retention.
Key Responsibilities
- Drive successful onboarding and adoption of solutions
- Act as the primary contact for client inquiries and concerns
- Monitor client health and satisfaction metrics
- Collaborate with teams to optimize client outcomes
Skills & Attributes
- Strong client-facing and relationship management skills
- A proactive approach to problem-solving
- Excellent communication and multitasking abilities
