What are the responsibilities and job description for the Information Technology Project Engineer position at Encore Strategic?
Are you ready to join an award-winning MSP recognized as one of the Best Places to Work? Techworks Consulting is seeking a talented and driven Information Technology Project Engineer to support unique, complex customer environments while collaborating closely with a tight-knit, supportive team. If you're passionate about IT and thrive in a dynamic, hands-on setting, this on-site role in Ronkonkoma, NY could be the perfect opportunity for you!
We’ll Provide :
Robust benefits package including health insurance, dental, 401K, PTO and holidays
Salary range of $75,000-$100,000
Opportunities for continued growth and learning
Great company culture supported by strong core values
What You’ll Do :
Serve as a field resource for onsite projects, troubleshooting, and deploying new equipment
Consult with clients on hardware / software rollouts and provide training on deployed systems
Manage and support Windows Server, Virtualization, Cloud Platforms, Active Directory, and Group Policy
Plan and execute projects with effective time management and organizational skills
Perform local and cloud server migrations, including Microsoft Office 365 migrations
Assist Security Engineers with compliance, risk assessments, and business continuity planning
Troubleshoot networks (routers, firewalls, switches, cabling) and conduct wireless network assessments, design, and heat mapping
Collaborate with the Technical Account Management team on Sales Engineering requests
Skills You’ll Need :
Minimum 3 years of experience in Managed Services and / or IT Consulting, with current certifications or ability to obtain within 90 days (Microsoft MCSA : Office 365 / MCSA : Windows Server 2012 / 2016 and / or CompTIA Security / Server / Cloud )
Proficiency with RMM tools (Automate, Kaseya), backup solutions (Acronis, Datto), and ticketing systems (ConnectWise or similar)
Strong Windows Server / Workstation installation, configuration, and troubleshooting skills, along with UTM / router / switching / wireless expertise
Solid infrastructure knowledge, including running and terminating network cabling
Excellent customer service skills during business hours, with participation in an emergency on-call rotation (nights and weekends)
Strong communication, troubleshooting, problem-solving, and organizational skills, including accurate time entry and documentation
Must be professional, reliable, punctual, and able to work independently or in a team, with reliable transportation and willingness to travel
Capable of lifting 50 lbs, with a valid driver’s license, and must pass a background check
Next Steps :
Quick apply with your resume here
Get a head start on our application and aptitude testing process here :
Salary : $75,000 - $100,000
