What are the responsibilities and job description for the Delivery Director position at Encore Talent Solutions?
Job Summary :
The Delivery (Recruitment) Director will lead and support a team of Delivery Executives and support staff in providing recruitment services for hiring managers across multiple states. This role requires a strategic vision and strong advocacy for effective recruitment practices.
Supervisory Responsibilities :
Recruit, interview, onboard, and train new team members.
Oversee daily operations and workflow within the recruitment department.
Conduct timely and constructive performance evaluations.
Collaborate with HR on employee discipline and termination in line with company policies.
Establish and prioritize daily, weekly, monthly, and quarterly goals that are aligned with the delivery team's KPIs.
Duties / Responsibilities :
Recruit for senior-level roles across e-business, IT, operations, and management sectors.
Create innovative strategies and programs to attract top talent.
Lead and manage the recruitment team.
Collaborate with leadership to share best practices, address critical hiring needs, and coordinate sales-level initiatives.
Perform additional tasks as assigned.
Required Skills / Abilities :
Comprehensive knowledge of recruitment methods, best practices, and relevant employment laws.
Strong understanding of technology and technical roles.
Exceptional verbal and written communication skills.
Outstanding interpersonal and customer service abilities.
Excellent organizational skills with strong attention to detail.
Effective time management skills with a proven track record of meeting deadlines.
Strong leadership and supervisory capabilities.
Ability to prioritize and delegate tasks effectively.
Capability to thrive in a fast-paced and high-pressure environment.
Proficient in Microsoft Office Suite and related software.
Assess tools and essential products needed to enhance the team's effectiveness and success.
Education and Experience :
High school diploma required; a bachelor’s degree in business or a related field is strongly preferred.
Minimum of three years in a management role required.
At least five years of recruiting experience is needed, with a focus on technical recruiting.
Preferred credentials include SHRM Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP).
SHRM’s Talent Acquisition Specialty Credential is a plus.
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