What are the responsibilities and job description for the Delivery Director position at Encore Technologies?
Job Summary:
The Delivery (Recruitment) Director will lead and support a team of Delivery Executives and support staff in providing recruitment services for hiring managers across multiple states. This role requires a strategic vision and strong advocacy for effective recruitment practices.
Supervisory Responsibilities:
- Recruit, interview, onboard, and train new team members.
- Oversee daily operations and workflow within the recruitment department.
- Conduct timely and constructive performance evaluations.
- Collaborate with HR on employee discipline and termination in line with company policies.
- Establish and prioritize daily, weekly, monthly, and quarterly goals that are aligned with the delivery team's KPIs.
Duties/Responsibilities:
- Recruit for senior-level roles across e-business, IT, operations, and management sectors.
- Create innovative strategies and programs to attract top talent.
- Lead and manage the recruitment team.
- Collaborate with leadership to share best practices, address critical hiring needs, and coordinate sales-level initiatives.
- Perform additional tasks as assigned.
Required Skills/Abilities:
- Comprehensive knowledge of recruitment methods, best practices, and relevant employment laws.
- Strong understanding of technology and technical roles.
- Exceptional verbal and written communication skills.
- Outstanding interpersonal and customer service abilities.
- Excellent organizational skills with strong attention to detail.
- Effective time management skills with a proven track record of meeting deadlines.
- Strong leadership and supervisory capabilities.
- Ability to prioritize and delegate tasks effectively.
- Capability to thrive in a fast-paced and high-pressure environment.
- Proficient in Microsoft Office Suite and related software.
- Assess tools and essential products needed to enhance the team's effectiveness and success.
Education and Experience:
- High school diploma required; a bachelor’s degree in business or a related field is strongly preferred.
- Minimum of three years in a management role required.
- At least five years of recruiting experience is needed, with a focus on technical recruiting.
- Preferred credentials include SHRM Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP).
SHRM’s Talent Acquisition Specialty Credential is a plus
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
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