What are the responsibilities and job description for the Customer Service Representative - Cincinnati Veterinary position at Encore Vet Group?
Cincinnati Veterinary Surgical & Wellness Center is a veterinary hospital in Cincinnati, OH, that offers general practice veterinary care, as well as routine and advanced surgical procedures. We’re a patient and client centered hospital dedicated to veterinary excellence, and we’re growing our talented team! We’re looking to add another Customer Service Representative who is passionate about providing exceptional customer service, to our clients, and would love for you to join us today!
Why choose Cincinnati Veterinary Surgical & Wellness Center?
We provide the care your pet deserves! Cincinnati Veterinary Surgical & Wellness Center is a state-of-the-art, full service veterinary hospital, that treats not only canine and feline patients, but exotics and pocket pets as well! Our hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment, so we can ensure to always provide our patients with the highest level of care. In addition to offering top of the line general practice veterinary care, we’re also proud to offer advanced surgical procedures as well, such as TPLO, FHO, and soft palate surgeries for our brachycephalic patients. Regardless of the reason for each patient’s visit we aim to be the veterinary hospital of choice for Cincinnati residents and beyond. Our veterinary team understands the importance of the special bond each client shares with their pet, that’s why we are dedicated to making sure our patients and clients are as comfortable as possible from the moment they step through our doors.
Cincinnati Veterinary Surgical & Wellness Center might be the right place for you if:
- You’re a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone.
- You’re organized, detail oriented, and have superior communication skills.
- You’re an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere.
- You’re technologically proficient, and confident in your ability to manage patient charts.
- You enjoy being part of a team, and you easily collaborate with others.
- You want a supportive environment to learn and grow in your profession.
- You’re looking to be a part of a thriving hospital, with a wonderful team culture.
Not familiar with the area? Don’t worry!
- Cincinnati, Ohio, is Ohio’s most populated metro area filled with something for everyone. Cincinnati boasts a vibrant and unique arts scene, offering theaters, galleries, and creative spaces throughout the city. It’s also well known for being a major sports hub, with a strong fan base for football, hockey, and soccer. For those that enjoy spending time in the outdoors, the zoo, botanical garden, and conservatory are just a few places to visit. In Cincinnati there is no shortage of restaurants, breweries, shops, and attractions, making it an ideal place to call home, raise a family, and build a thriving career.
We value health, well-being, and professional growth:
- Our compensation is competitive and commensurate with experience.
- We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.
- Encore Vet Group will provide up to a 5% match on 401K plans.
- We happily provide a generous CE allowance, as well as time off to attend CE events.
- We contribute a uniform allowance to all full-time and part-time team members.
- We provide pet credits and discounts for personal pets of all part-time and full-time team members.
- Providing PTO, floating holidays, and parental leave to our team members is paramount.
If you think Cincinnati Veterinary Surgical & Wellness Center might be the right fit for you, and you’re interested in exploring our partnership with Encore Vet Group, we’d love to hear from you!
Learn more about us by clicking the logos below, but first, visit us on Facebook!
All are welcome at Encore Vet Group , and we're proud to be an equal opportunity employer.