What are the responsibilities and job description for the Customer Service Representative - Leach AH position at Encore Vet Group?
Leach Animal Hospital is a busy veterinary hospital in Mashpee, MA, just outside of beautiful Cape Cod. We’re a patient and client centered hospital dedicated to veterinary excellence, and we’re growing our talented team! We’re looking to add another Customer Service Representative who is passionate about providing exceptional customer service, and would love for you to join us today!
Why choose Leach Animal Hospital?
Your Cape Cod veterinary hospital! Leach Animal Hospital is a state-of-the-art, full service veterinary hospital, and the winner of Cape Cod’s Best Veterinarian award. We’ve proudly been keeping animal companions healthy since 1933, and our commitment to excellent veterinary care has always been at the center of what we do. Our wonderful hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment, to ensure your furry family member receives the highest level of care available. In addition to general practice veterinary care, Dr. Leach performs Cruciate Ligament Surgery, allowing pets to recover faster after knee surgery. We pride ourselves on providing our patients and clients with a positive veterinary experience, in a warm and welcoming environment.
Leach Animal Hospital might be the right place for you if:
- You’re a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone.
- You’re organized, detail oriented, and have superior communication skills.
- You’re an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere.
- You’re technologically proficient, and confident in your ability to manage patient charts.
- You enjoy being part of a team, and you easily collaborate with others.
- You want a supportive environment to learn and grow in your profession.
- You’re looking to be a part of a thriving hospital, with a wonderful team culture.
Not familiar with the area? Don’t worry!
- Mashpee, MA, is a great town with a very welcoming community, there are plenty of community events to partake in, restaurants to enjoy, along with shopping malls, movies theatres, farmers markets, and much more. Mashpee is an ideal place to call home, raise a family, and build a thriving career.
We value health, well-being, and professional growth:
- We’re offering $20.00 - $25.00 per hour, commensurate with experience.
- We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.
- Encore Vet Group will provide up to a 5% match on 401K plans.
- We happily provide a generous CE allowance, as well as time off to attend CE events.
- We contribute a uniform allowance to all full-time and part-time team members.
- We provide pet credits and discounts for personal pets of all part-time and full-time team members.
- Providing PTO, floating holidays, and parental leave to our team members is paramount.
If you think Leach Animal Hospital might be the right fit for you, and you’re interested in exploring our partnership with Encore Vet Group, we’d love to hear from you, reach out to learn more!
Learn more about us by clicking the logos below, but first, visit us on Facebook & Instagram!
All are welcome at Encore Vet Group , and we're proud to be an equal opportunity employer.
Salary : $20 - $25