Customer Service Representative - West Chelsea

West Chelsea Veterinary is a busy veterinary hospital in West Chelsea, NY. We’re a patient and client centered hospital dedicated to veterinary excellence, and we’re growing our talented team! We’re looking to add another Customer Service Representative who is passionate about providing exceptional customer service, to our clients, and would love for you to join us today!

Why choose West Chelsea Veterinary?

Providing the highest standard of care to pets and the people who love them! West Chelsea Veterinary is a state-of-the-art, full service veterinary hospital, providing tailored medical care to meet the individual needs of each patient. We opened our doors in 1997 and have proudly been treating the pets of the New York City tri-state area ever since then. Our wonderful hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment. We proudly offer acupuncture and various modalities of pain management, as well as dentistry and internal medicine services.  Our patients and their owners are our number one priority, so we make it our mission to always provide a positive experience, in a supportive and welcoming environment.

West Chelsea Veterinary might be the right place for you if:

• You’re a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone.
• You’re organized, detail oriented, and have superior communication skills.
• You’re an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere.
• You’re technologically proficient, and confident in your ability to manage patient charts.
• You want a supportive environment to learn and grow in your profession.
• You’re looking to be a part of a thriving hospital, with a wonderful team culture.

Not familiar with the area? Don’t worry!

• West Chelsea, New York, is a wonderfully vibrant city, with a very welcoming community, there are plenty of community events to partake in, restaurants to enjoy, along with shopping venues, movies theatres, farmers markets, and much more. West Chelsea is an ideal place to call home, raise a family, and build a thriving career.

We value health, well-being, and professional growth:

• We’re offering $20 - $25 per hour, commensurate with experience.
• We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.
• Encore Vet Group will provide up to a 5% match on 401K plans.
• We happily provide a generous CE allowance, as well as time off to attend CE events.
• We contribute a uniform allowance to all full-time and part-time team members.
• We provide pet credits and discounts for personal pets of all part-time and full-time team members.
• Providing PTO, floating holidays, and parental leave to our team members is paramount.

If you think West Chelsea Veterinary might be the right fit for you, and you’re interested in exploring our partnership with Encore Vet Group, we’d love to hear from you, reach out to Alanna Cappello at alanna.cappello@encorevet.com to learn more!

learn more about us by clicking the logos below, but first, visit us on Facebook & Instagram!

All are welcome at Encore Vet Group , and we're proud to be an equal opportunity employer.