Veterinary Assistant/Client Service Representative - Mesa Veterinary Hospital

Mesa Veterinary Hospital is looking to add a Veterinary Assistant/Client Services Representative to our team!

We are a busy 9-doctor practice that aims to focus on excellent work-culture and team-work! We are looking to add another veterinary assistant/client service representative to our team to help care for animals and support our veterinarians.

You will play an important role in bringing comfort to our furry patients and ensuring the smooth running of our facility. In your role as a veterinary assistant/client service representative, you will be cross trained to work alongside our doctors in exam rooms, as well as at the front desk of our hospital, interacting directly with our wonderful clients. You will be able to utilize your skills in animal restraint, medical terminology, and customer service. At Mesa, we treat cats and dogs, as well as exotics, so you will get the opportunity to work hands on with all sorts of animals!

Do you love animals? Then you’re halfway there. Previous experience is amazing, but not required. We will provide training onsite for this position. This is an excellent position for individuals who are interested in pursuing a career in veterinary medicine, veterinary technician students and vet students are encouraged to apply! You will gain invaluable hands on experience and get to work directly along side our incredible veterinarians!

Responsibilities

• Restrain animals during examinations or vaccinations
• Soothe upset or frightened animals
• Fill medications prescribed by Veterinarians in our in-house pharmacy
• Observe animal behavior or health condition and report to the Vet
• Help in cases of emergencies
• Handle administrative duties such as scheduling appointments and facilitating communication between our doctors and clients
• Keep accurate medical records and logs
• Reassure clients that their pets are being cared for and explain issues (e.g. lack of appointments, insurance matters)

Skills

• Proven experience as a Veterinary Assistant or similar position working with animals is favorable
• Experience in an administrative role is a plus
• Current or former pet ownership is an advantage
• Excellent communication skills
• Patient and caring personality
• Ability to follow instructions properly
• Comfortable being around animals (cats, dogs, birds, reptiles etc.)
• Ability to meet the physical demands of the job (e.g. lift up to 50 lbs)
• High school diploma; a certificate from a Veterinary Assistant program is a plus

This position involves a variety of shifts including day shifts (8-5), "evening" shifts (12-8), and some short weekend shifts (8am to noon).

Hospital Hours:

Monday 8am - 8pm

Tuesday 8am - 8pm

Wednesday 8am - 8pm

Thursday 8am - 8pm

Friday 8am - 5:30pm

Saturday 8am - noon

Sunday 8am - noon

Job Type: Full-time

For more information on our facility and services please see our website: https://www.yourmesavet.com/

We value health, well-being, and professional growth:

• Our compensation package is competitive and commensurate with experience.
• We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.
• Encore Vet Group will provide up to a 5% match on 401K plans.
• We happily provide a generous CE allowance, as well as time off to attend CE events.
• We contribute a uniform allowance to all full-time and part-time team members.
• Our hospital team members receive discounted pet care for their personal pets.
• Providing PTO, floating holidays, and parental leave to our team members is paramount.

If you think Mesa Veterinary Hospital might be the right fit for you, and you’re interested in exploring our partnership with Encore Vet Group, reach out to learn more!

Learn more about us by clicking the logos below, but first, visit us on Facebook & Instagram!