What are the responsibilities and job description for the Cafe/Bistro Associate position at Encore Village of Schaumburg?
Encore Village of Schaumburg is currently hiring for a full time and part time Cafe/Bistro Associate in our Dining Department.
Job Duties Include:
- Stocks area with appropriate par levels of all items and complete appropriate paperwork for said pars.
- Responsible for stocking the area with proper smallware's/condiments, etc.
- Maintains full knowledge of all items available at the outlet.
- Reports to work on time and in proper uniform.
- Meets and greets guests with a friendly and professional manner in accordance to set standards.
- Communicates with residents, guests, and co-workers in a friendly and professional manner.
- Responsible for sweeping & mopping the floor in assigned areas.
- Reports to daily pre-shift meetings for review of the day's activities, groups in house and menus.
- Will maintain personal appearance & hygiene in accordance to set policy & procedures.
- Assigned daily shift duties are to be thoroughly completed and then inspected by the shift manager at the close of each shift.
- Tables are to be bussed and sanitized in accordance with set policy & procedures.
- Converses with guests and remembers to use the names of repeat guests.
- Moves quickly with good balance.
- Takes food orders with a smile in person/over the phone or via company provided software.
- Assists in completing/delivering orders.
- Proficient in cash register use/handling moneys and credit card machines.
- Able to utilize company provided POS system.
- Participates in proper sanitation and food handler procedures.
- Maintains full knowledge of service standards.
- Reports any maintenance problems or other problem areas to designated leader.
- Removes refuse in accordance with set standards.
- Follows proper sanitation and food handling procdures.
- Maintains the cleanliness of the stoarge areas, tools, equipment, carts and other areas/items as directed by Supervisor or Manager on duty.
- Additional tasks and responsibilities may be assigned at the discretion of the manager.
- Tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
Experience and Education:
- Previous cafe/bistro/food service experience preferred
- Any related customer service-oriented experience may be considered
- High school or GED preferred
Knowledge, Skills and Abilities:
- Good communication skills; must be able to demonstrate effective reading, writing and speaking and analytial skills
- Must be detail-oriented person and be able to perform duties with great accuracy each day
- Must demonstrate computer proficiency skills
- Must be able to work overtime, holidays and weekends as assigned
- Must be able to interface with people at all levels and with residents in a positive and professional manner
- Full understanding of sanitation, food borne illness, and cross-contamination policies and procedures
- Full understanding of cleaning chemicals and other hazardous materials
- Awareness of right-to-know issues
- Full understanding and us of H.A.C.C.P. protocols
- Full understanding of residents' rights
- Full understanding of departmental policies and procedures
- Training in CPR and Heimlich maneuver
This organization does not discriminate in hiring or employment on the basis of ancestry, race, color, religion, national origin, sex, sexual orientation, age, military status, veteran status, or disability. No question on the application is intended to secure information to be used for such discrimination. This application will be given every consideration, however its receipt does not imply employment for the applicant.
