What are the responsibilities and job description for the Retail Sales Associate position at End Zone - Mall St. Matthews?
End Zone is a dynamic retail store located inside Mall St. Matthews, specializing in officially licensed sports merchandise. We primarily carry NFL products, along with a selection of NBA, MLB, and NHL items. We pride ourselves on providing excellent customer service and creating an exciting shopping experience for sports enthusiasts.
Job Summary
We are seeking a motivated and friendly Retail Sales Associate to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining a positive shopping environment. You will play a key role in driving sales and ensuring customer satisfaction.
Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Provide knowledgeable information about products to help customers make informed purchasing decisions.
- Operate the cash register and handle transactions accurately using POS systems.
- Maintain cleanliness and organization of the sales floor and checkout areas.
- Process returns and exchanges following store policies.
- Collaborate with team members to achieve sales goals and enhance customer experience.
- Communicate effectively with customers, addressing any inquiries or concerns promptly.
- Assist in stocking shelves and managing inventory as needed.
Skills
- Strong customer service skills with a focus on creating a welcoming atmosphere.
- Ability to sell products effectively while understanding customer needs.
- Proficient in operating cash registers and POS systems.
- Experience in retail sales, preferably within a grocery store environment.
- Excellent communication skills, both verbal and written, with strong phone etiquette.
- Basic math skills for handling transactions accurately.
Join our team as a Retail Sales Associate and contribute to creating an enjoyable shopping experience for our valued customers!
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person