What are the responsibilities and job description for the Medical Assistant/Scheduling Assistant - Mayfair Clinic - Days position at Endeavor Health?
Position Highlights
- Sign on bonus: None
- Position: Medical Assistant/Scheduling Assistant
- Hourly Pay Range: $17.00 - $28.84. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.
- Location: Chicago, IL
- Full Time
- Hours: M-F, 8-hour shifts between 7am-7pm, rotating weekends
- Required Travel: Potential travel to other Orthopedic locations in the Chicago area
- Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Swedish Medical Group.
- Clinical Duties:
- Greets patients providing a high level of customer service and answers telephone referrals/inquiries.
- Prepares patients for the health care visit by directing and/or accompanying them to the examining room; provides exam gowns and drapes; helps to position patient for the examination and/or treatment; arranges exam room instruments, supplies, and equipment.
- Verifies patient information by interviewing patient; reviews and/or records medical his-tory; takes vital signs; confirms purpose of visit or treatment.
- Travel to assigned FQHC office daily in support of assigned physicians.
- Supports patient care delivery by assisting the healthcare providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; administers medications on the premises; authorizes drug refills as directed; telephones prescriptions to pharmacies; draws blood; prepares patients for x-rays; takes electrocardiograms; removes sutures; changes dressings; prepares for and assists with procedures as directed, specialty specific clinical duties as directed.
- Educates patients by providing medication and diet information and instructions, answers questions.
- Completes records by recording patient examination, treatment, and test results.
- Generates revenues by recording billing information of services rendered; completes insurance forms; responds to insurance and other third-party inquiries.
- Answers incoming calls promptly, courteously, and in a caring friendly manger, ensuring outstanding customer service at all times
- Accurately, appropriately and efficiently schedules services, tests, procedures, and appointments for multiple departments, adhering to specific department guidelines and protocols, ensuring service excellence at all times
- Keeps supplies ready by inventorying stock; places orders with approval; verifies receipt.
- Keeps equipment operating by following operating instructions; troubleshoots breakdowns; maintains supplies; performs preventive maintenance and calls for repairs as need-ed.
- Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complies with legal regulations.
- Maintains patient confidence and protects operations by keeping patient care information confidential.
- Adheres to professional standards, policies and procedures, federal, state, and local requirements and Patient Centered Medical Home standards.
- Maintains current job knowledge by participating in educational opportunities
- Takes initiative and explores opportunities for accomplishing new and different tasks or projects
- Other Functions
- Participates in maintaining an environment conducive to safety, patient comfort and privacy, as well as employee safety.
- Provide cross-coverage to other offices in the Health Care Transformation program as necessary.
- Observes established hospital/department/FQHC policies and procedures, safety, environmental and infection control standards.
- Participates in quality improvement activities/projects
- Participates in department meetings, appropriate in-services, and educational opportunities.
- Clinical Skills, Creating a Safe, Effective Environment, Health Promotion and Maintenance, Hospital Environment, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Medical Teamwork
- Other duties as assigned by supervisor or manager.
- High School Required
- Direct contact or phone contact with patients and medical staff.
- Frequent contact with patients, visitors, employers, physicians, nurses and insurance companies
- American Red Cross CPR - American Red Cross Required Or
- ARMA Certified Medical Assistant - American Registry of Medical Assistants (ARMA) Required
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Salary : $17 - $29
