Mental Health Intake Scheduling Coordinator

Position Highlights

• Position: Mental Health Intake Scheduling Coordinator - Days
• Location: Evanston, IL
• Full Time/Part Time: Full-Time - 40 hours
• Hours: Monday-Friday, 8:30am-5:00pm
• Required Travel: Yes, floating locations
  
  

What You Will Do

• Complete level of care assessments of complex patients and provide referral coordination services
• Supervise psych schedulers and provide clinical support and assist in clinical decision making
• Train and orient all new psych schedulers
• Utilize Epic to schedule all new and established patients in accordance with patient and physician preferences, physician availability, and practice protocols
• Supervise psych schedulers and ensure all incoming telephone calls from patients, physicians, and other departments are managed appropriately and in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters
• Orient, train, mentor, and cross-cover co-workers as necessary
  
  

What You Will Need

• License: LCSW, LCPC, or licensed psychologist required
• Education: Master's Degree, PhD, or PsyD; Licensed clinical social work degree (LCSW), licensed clinical professional counselor (LCPC) or licensed psychologist (PhD or PsyD)
• Certification: n/a
• Experience: Two years of clinical experience in the mental health field, particularly with assessments and referrals; Previous supervisory experience preferred
• Skills: Must have excellent organizational skills and the ability to prioritize tasks; knowledge of health insurance plans a plus.
  
  

Benefits

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities
  
  

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.