What are the responsibilities and job description for the Account Manager position at Endeavor Talent Solutions?
Role Description
This is a full-time Account Manager role. The Account Manager will be responsible for managing client accounts, building relationships with clients, identifying new business opportunities, and ensuring client satisfaction. This is an on-site role located in the San Antonio, Texas Metropolitan Area.
Essential Responsibilities :
- Act as primary point of contact and liaison between FCE and client; understand and communicate the products and services sold to the client and internal departments
- Understand and communicate service level agreements / expectations to the client and internal departments
- Develop and maintain business relationships with existing clients, carriers and vendors, to include visiting client sites
- Employ client retention strategies that foster client satisfaction and loyalty
- Work effectively with internal departments to support client goals and initiatives
- Stay abreast of industry standards, legislation, insurance product changes, and ongoing trends
- Strategize with Account Management and Sales for annual benefit renewals; work with marketing department to facilitate open enrollment employee meetings
- Attend to administrative details to be fully compliant with government regulations monitors client’s claims to assure consistency with goals and offer full-service administration
Qualifications
Desired Experience
Education :
Bachelor’s Degree in Business Management, Business Administration, Human
Resources, or combination of equivalent education / experience.