Field Service Technician Level 1

Thermal Works LLC has an exciting opportunity for a Field Service Technician, Level 1 to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment. We are looking for someone who is a detail-oriented individual who is goal-oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work equally as well independently as with a team.

Thermal Works values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption, and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero-water solutions that outperform air- and water-cooled systems in any climate.

Thermal Works solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. Thermal Works is one of several “inspired infrastructure” companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people working together to make a real difference for people and the planet. Thermal Works is looking for someone to join our team to help us move the needle towards sustainable change. Are you ready to join the journey?

Reports to: Director of Service

Key Responsibilities

Include but are not limited to:

• Manage Preventative Maintenance and Service schedules.
• Perform on-site quality Control for the installation of Thermal Works products.
• Perform all preventative maintenance and service needs for clients
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule.
• Collaboration with different departments within the company for product development and improvement.
• Provide technical support for troubleshooting and repair of thermal works equipment.
• 60% travel requirement within the United States.

Education and Experience

• 608 EPA certification.
• Experience in Mechanical Critical infrastructure Service and Maintenance.

Specific Skills / Abilities

• Base line circuit analysis and troubleshooting of electrical components.
• knowledge of hydronic systems.
• Ability to effectively troubleshoot HVAC systems.
• Understand refrigeration theory as well as hands-on applied sciences.
• Good written and verbal communication skills with an emphasis on customer service.
• Ability to read drawings at a basic level.
• Able to lift up to 50 lbs continuously throughout the day.