What are the responsibilities and job description for the Credit Analyst position at Endress + Hauser?
At Endress Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
What is the role about?
The Credit Analyst is responsible for overseeing the credit and collections process for assigned accounts. This position solves complex Endress Hauser customer relation issues and problems regarding invoicing, delivery, products, etc.This individual serves as a liaison between customers and representative partners (external) and employees (internal).
Which tasks will you perform?
- Review and analyze the financial risk associated with new and existing accounts for customers using open accounts. This involves gathering and assessing credit and financial information through credit reports, financial statements, and supplier references.
- Collaborate with customers to address and resolve complex issues such as invoicing discrepancies, delivery challenges, and product-related concerns.
- Authorize the release of blocked orders within established authority levels and provide recommendations to the Credit Manager for larger orders.
- Manage credit and collection records and files, including the oversight of automated customer master files.
- Oversee the administration and compliance of state sales tax collection for Endress Hauser customers in relevant states. Maintain tax-exempt status and manage lien and bond claims.
- Ensure the timely collection of accounts receivable, addressing problems and disputes leading to non-payment, deductions, and retainages.
- Negotiate alternative selling terms and arrangements through direct communication with customers, representatives, and sales personnel.
- Facilitate the placement of accounts with external collection agencies and manage write-offs to bad debt expense.
What do we expect from you?
You will have (required):
- Bachelor's Degree or Associate degree in Business, or relevant work experience
You may have (preferred):
- Knowledge of automated credit/business systems and PC applications, preferably in Microsoft Office/ Windows environment
- 1-3 years' experience in credit analysis or applicable business process in a manufacturing or distribution environment
- Ability to work and make informed decisions independently and on own initiative.
- Demonstrates trust, respect, and support for others, fostering teamwork and a collaborative spirit. Collaborates effectively with others, sometimes across departments, to achieve organizational goals and enhance customer experience.
- Prioritizes and acts in the best interests of the company by advancing organizational goals, focusing on solution-oriented issues, and making clear, decisive choices.
- Prioritizes the customer perspective in business decisions by actively seeking to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
- Excels in a dynamic, fast-paced environment, effectively prioritizing tasks while adapting to shifting demands.
- Detail-oriented with a commitment to accuracy, capable of utilizing critical thinking to ensure precision in tasks.
- Exceptional verbal and written communication skills, capable of presenting information clearly, articulating complex technical issues, and engaging with individuals at all levels.
What can you expect from us?
- Family-owned, friendly, and highly committed company
- Tuition reimbursement and a wide range of development opportunities
- Comprehensive benefits package which includes medical, dental and vision
- Competitive compensation and bonus opportunities
- Generous paid time off
- Life insurance and 401(k) savings with company match
- Full-service cafe, fitness center, and health clinic (in Greenwood, IN)
Endress Hauser provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Endress Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
