What are the responsibilities and job description for the Automation Scripting Engineer position at Endurance IT Services?
Job Description
Job Description
About Us : At Endurance IT Services we are always on the lookout for talented individuals who are passionate about making a difference. Our team is dedicated to innovation, excellence, and creating value for our clients and community. We believe in fostering a collaborative and inclusive work environment where everyone can thrive.
We are seeking a highly skilled and experienced engineer to join our team. The ideal candidate will have extensive experience with Windows systems, scripting, and technical support in a medium to large Active Directory environment.
Responsibilities :
- Ensure client satisfaction.
- Triage, route, and repair incoming service incidents (phone, email, and portal).
- Adhere to company standards for service delivery.
- Deliver superior customer service to end users in a remote call center environment.
- Report to the Service Desk Manager.
- Perform each essential function satisfactorily to accomplish the job successfully.
Qualifications :
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