What are the responsibilities and job description for the Account Manager position at Enercon Technologies?
As an Account Manager for the organization, you will be responsible for managing key large accounts within Enercon. You will be the primary point of contact for the accounts on all fronts to maintain best in class customer service with the goal of fostering and maintaining long term relationships. Account Managers partner with Program Managers to support new product development and design transfer opportunities.
In the role of Account Manager
- You will build strong client relationships, through regular communication
- You will gather information on assigned customers to facilitate account growth
- You will maintain contact with clients to identify new business opportunities
- You will develop quotes for new and ongoing client products
- You will develop schedules to support ongoing customer activities
- You will provide ongoing support to retain customer programs
- You will ensure prompt and accurate responses to clients’ queries
- You will report to internal management on account status
- You will suggest company products / services that maximize client satisfaction
- You will partner with the Business Development office to strategize methods to win new value-based business
- You will coordinate with internal Program Managers to support new product development and design transfer opportunities
- You will mentor Associate Account Managers in the department
- You will maintain customer satisfaction while maintaining or improving margins
The skills you need to succeed
Education and experience of a successful candidate