What are the responsibilities and job description for the Facilities Work Order Coordinator position at Energy Design Service Systems?
POSITION TITLE: Facilities Work Order Coordinator
DEPARTMENT: Maintenance
PAY: Entry Level-hourly wage TBD based on experience
HOURS: Full Time
POSITION DESCRIPTION—The job includes but is not limited to:
· Accept and organize work orders within a data portal, creating and follow through
· Calling contacts daily and scheduling appointments, confirm deliveries, updates, etc.
· Coordinate and complete work orders for our clients’ locations
· Organizing and balancing multiple work orders simultaneously
· Communicating regularly with clients via email and phone calls
· Invoicing clients and facilitating contractor payment
· Frequent follow up with clients and contractors
· Cold sales calls to obtain future clients
· Work within the DNE of work orders
· Handle disputes and resolve
· Processing utility rebates
SKILLS REQUIRED:
· Excellent organization ability
· Strong written and verbal communication skills
· Comfortable with phone calls to clients
· Proficiency with Microsoft Office (excel a must)
· Having the mindset that client is first priority
· Ability to multi-task in a fast-paced environment
· Persistence and positive attitude
· Proactivity and problem-solving skills
· Experience preferred, but not required
· Willing to grow within the department and company
· Ability to be outgoing and feel comfortable speaking with unfamiliar people
· Industry/Electrical knowledge preferred but not required
EDSS office hours are Monday through Friday from 8:30AM – 5:00PM with a half-hour lunch
Company benefits include PTO, a 401K program, Medical
Check us out on the web: www.edssenergy.com
Energy Design Service Systems (EDSS) is a national authority on commercial energy efficiency. Located in Whitmore Lake, EDSS is woman-owned business leading the way in commercial lighting and energy efficiency applications.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $22