Sustainability Account Manager - NYC

Sustainability Account Manager

Energy Infrastructure Partners LLC www.energyinfrapartners.com

Local Candidates: New York City, no fully remote, no paid relocation.

Please note: EIP does not sponsor visa candidates

ABOUT EIP

EIP is a leading organization at the crossroads of resource efficiency, renewable energy, sustainability, and environmental justice. We design and implement innovative programs for utilities and governments that promote energy efficiency, decarbonization, and environmental justice.

At EIP, we believe innovation begins with the customer. This focus has propelled our success in delivering practical solutions that have a real-world impact..

Position Description

EIP is seeking a dedicated and proactive Account Manager to join our team in New York City. This role is pivotal in guiding building owners, property managers, and stakeholders through the process of achieving net-zero emissions by facilitating compliance with Local Law 97 and promoting energy efficiency initiatives. The Account Manager will connect clients with the wide array of services, ensuring they receive the support needed to meet their sustainability goals.

Objectives of this Role

• Client Support: Guide building owners, property managers, and stakeholders through the process to help them achieve compliance with Local Law 97 and progress toward net-zero emissions.
• Service Delivery Coordination: Ensure seamless delivery and integration of third-party services available through the program, addressing client needs effectively.
• Outreach and Engagement: Build and nurture relationships with participants in affordable housing, multifamily housing, and commercial properties, fostering strong connections to the program.
• Awareness and Education: Increase awareness of resources and services, tailoring messaging to align with the needs of specific audiences and sectors.
• Data-Driven Improvements: Maintain accurate records of outreach efforts and participant progress, using data to refine strategies and improve program outcomes.
• Team Collaboration: Work closely with internal teams to align efforts, streamline operations, and enhance service delivery to participants.

Daily and Monthly Responsibilities

• Participant Guidance: Provide one-on-one guidance to participants, helping them navigate the process and access program resources.
• Outreach Execution: Identify and engage building owners, property managers, and stakeholders through targeted outreach efforts, prioritizing sectors with high emissions reduction potential.
• Service Coordination: Oversee the scheduling, delivery, and follow-up for third-party services provided, ensuring participant satisfaction.
• Compliance Assistance: Assist participants in understanding and meeting Local Law 97 requirements by connecting them with relevant training, tools, and technical support.
• Event Participation: Organize and participate in workshops, webinars, and educational events to promote the program and recruit participants.
• Data Management: Maintain detailed and accurate records of participant interactions, outreach activities, and service delivery, ensuring data integrity and easy reporting.
• Feedback Collection: Gather participant feedback to evaluate the effectiveness of the program and recommend improvements.
• Collaboration: Coordinate with internal teams to align outreach and engagement strategies with program objectives, ensuring seamless operations.
• Progress Reporting: Prepare and present regular reports on outreach efforts, participant progress, and service delivery outcomes to stakeholders and program managers.

Required Qualifications

• Education: Bachelor’s degree in marketing, communications, environmental studies, or a related field; or equivalent experience.
• Experience: Minimum of 3 years in account management, outreach coordination, or sales, preferably within the affordable housing sector or related industries.
• Communication Skills: Excellent verbal and written communication abilities, with the capacity to convey complex information clearly and persuasively.
• Relationship Building: Proven ability to establish and maintain relationships with diverse stakeholders, including government agencies, community organizations, and private sector partners.
• Organizational Skills: Strong organizational and project management capabilities, with attention to detail and the ability to manage multiple priorities.
• Passion: A genuine commitment to sustainability, energy efficiency, and environmental justice.

Preferred Qualifications

• Knowledge: Familiarity with Local Law 97, energy efficiency programs, and sustainability mission and services.
• Sector Experience: Experience working with affordable housing, city and state outreach, or sales, with an understanding of the unique challenges and opportunities within these sectors.
• Event Coordination: Experience in organizing and executing events, workshops, or educational programs related to energy efficiency or sustainability.
• Technology Proficiency: Skilled in using project management tools, office software, and customer relationship management (CRM) systems.

• A dynamic and inclusive work environment that encourages collaboration and professional growth.
• Exposure to cutting-edge projects and technologies in the energy sector.
• $80,000-$100,000 annual salary commensurate with experience and qualifications
• Performance bonus dependent on company and personal performance.
• Paid vacation and sick time.
• Comprehensive health, life, dental, vision, and disability insurance options.
• Employee assistance program for well-being support.
• 401k retirement savings plan with employer matching.

Join us!

At Energy Infrastructure Partners (EIP), we are dedicated to driving energy efficiency, sustainability, and decarbonization through innovative programs like the NYC Accelerator. As an Account Manager, you will play a vital role in helping building owners and property managers across New York City navigate the path to compliance with Local Law 97 and achieve meaningful energy efficiency improvements.

This is your opportunity to:

• Build relationships with diverse stakeholders, including building owners, contractors, and community partners, to drive impactful energy projects.
• Guide participants through the process of accessing services and resources, helping them meet their goals for energy efficiency and emissions reduction.
• Be part of a team that values creativity, collaboration, and a commitment to environmental justice and resource efficiency.
• Grow your expertise in project coordination, stakeholder engagement, and energy solutions while contributing to New York City’s sustainability and climate action goals.

If you are passionate about energy efficiency, thrive in collaborative environments, and excel in relationship-building and project management, we invite you to join our team. Together, we can create a cleaner, greener future for New York City and beyond.

Energy Infrastructure Partners LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.