What are the responsibilities and job description for the Expeditor position at Energy Metals Inc.?
The Expeditor will work with our Inside Sales & Purchasing team to create accurate and competitive quotes, provide follow-up and partnership to our established customer base, and assist sales team in product issues, expediting customer orders, vendor purchase orders and returns.
Essential Responsibilities:
- Dedicated support to answer or coordinate responses for all requests from the assigned customers.
- Ensure high levels of customer satisfaction through excellent sales service.
- Become familiar and stay knowledgeable on our inventory.
- Comply with inventory control procedures and RMA’s.
- Enter Quotes and Order, and order verification.
- Expedite orders and incoming PO’s and Sales orders.
- Advise sales of any changes on incoming PO’s and Sales orders
- Update Sales orders with any changes to customer information
- Other sales/expediting duties as assigned by manager.
Required Skills & Abilities:
- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
- Basic understanding of sales principles and customer service practices
- Solid communication and interpersonal skills
- Ability to perform under pressure
Education & Experiences:
- College degree preferred.
- At least two years of administrative experience is preferred