What are the responsibilities and job description for the Billing Specialist position at EnerStaff LLC?
Temp Biling Specialist
Location: New Boston, MI
Start: ASAP
Duration: 4 months
Shift: M-F 7:30am-4pm with some flexibility
Pay: $20-$25/ hour DOE
Primary Responsibilities Include:
- Assist operations assistance with billing procedure and processes
- Trouble shoot billing inquiries for local operation assistants
- Provide support to team members, customers, vendors, stakeholders, and employees through friendly, professional, timely and accurate response to their inquiries.
- Assist with additional billing necessary to be completed prior to team deadline
- Answer incoming calls in the office
- Communicate with our customer via phone and email
- Investigate any escalations and respond in a timely manner (3-5 days, required by contract)
- Help crews with any questions, routing work
- Sort / Send any important documents to various internal departments such as Fleet, HR, and IT
- Data Entry – entering new work orders, completing them to be invoiced without errors
- Must be proficient in Excel to create, format, and update on-going spreadsheets for our utility companies
A successful candidate will meet the following qualifications:
- High school diploma or equivalent
- Three years’ clerical / administrative experience
- Demonstrate proficiency in billing software
- Excellent analytical skills with a high level of accuracy and attention to detail
- Ability to prioritize and plan work activities to be effective and efficient to meet strict deadlines
- Must be comfortable and effective working in an environment with changing demands, delays and responding to unexpected situations
- Ability to maintain and protect confidential information
- Track record of reliability and dependability:
- Excellent verbal and written communication skills required; ability to maintain a high level of professionalism when interacting with all customers (internal / external)
- Must pass background and drug screen.
Job Type: Temporary
Pay: $20.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- New Boston, MI 48164 (Required)
Work Location: In person
Salary : $20 - $25
