What are the responsibilities and job description for the Field Service Technician position at EnerStar Solutions?
EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you get it there; accommodations, matting, water, lighting, logistics, communications and more! EnerStar Solutions' integration with Starlink, the most reliable and efficient high-speed broadband internet powered by the newest Low Earth Orbit satellites, we will help you connect from the most remote locations on the globe, ensuring efficiency and productivity.
We help clients integrate remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate your worksite.
Our Guiding Values shape our business operations, employee conduct, and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental, social, and economic needs of the communities in which we operate.
POSITION SUMMARY
The Field Service Technician is an integral member of the EnerStar team. The Field Service Technician is results driven, customer service oriented and is responsible for assisting EnerStar clients with rig moves, new set ups, rig release and infield repairs and service.
Core Duties & Responsibilities:
- Work Safely or not at all. Value and follow all safe work practices, company policies, and client worksite regulations
- Champion EnerStar Core Values
- Basic plumbing repairs
- Flooring installation and repairs
- Basic electrical repairs
- Painting
- Communicate with Lead Service Tech/Field Service Supervisor on a regular basis
- Communicate with clients to ensure customer satisfaction
- Ensure all tickets are signed prior to leaving location
- Maintain safe, efficient and quality service while on client locations
- Promote quality assurance to clients
- Additional responsibilities: as identified and assigned
Travel: The individual in this role should be able and willing to travel as required by EnerStar.
KNOWLEDGE, SKILLS AND ABILITIES
- Willingness and ability to properly wear and utilize all Personal Protective Equipment as required
- Carpentry skills
- Ability to work individually and as part of a team
- Active listener; responds in professional manner
- Able to work in extreme weather conditions
- Ability to be on call
- Able to work nights and weekends if needed
- Able and willing to travel out of town as needed
- Able to run electronic software, including but not limited to smart phones, computers, metering devices, etc
- General handyman skills desired but not required
- Strong Written and Verbal communication skills
- Strong interpersonal skills
- Ability to lift 50-75 lbs on a regular basis
- Strong customer service skills
- Self-Motivator, ability to motivate others
- Clean driving record
- Strong commitment to safety
- Ability to effectively multi-task
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- AD&D insurance
- Life insurance
- Employee assistance program
- Referral program
- Paid time off, including holidays
EnerStar will provide you with great work conditions and an excellent total compensation package.
EnerStar is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.
EnerStar Solutions. Quality You Desire. Service You Expect. Solutions That Work.
enerstarsolutions.com