What are the responsibilities and job description for the Inside Sales Representative position at Enersys?
Hybrid Work Schedule!
Monday & Friday, work from home.
Tuesday, Wednesday, Thursday work at the Reading, PA office.
EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Motive Power applications include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution.
What We’re Offering
- Quartelry sales incentive plan
- Paid time off plus paid holidays
- Medical/dental/vision insurance plan
- Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
- 401K plan
- Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continentally strive to foster teamwork, engagement and enhance our employee’s skills and competence by providing appropriate training.
Job Purpose
EnerSys is looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment to support Canada customer base. As an inside sales representative, you will report directly to the Inside Sales Manager and communicate with both our outside technical sales representatives and our EnerSys authorized dealer network daily to ensure a smooth sales process. You will demonstrate excellent customer service and professionalism while preparing proposals and submitting orders to our internal customer service group via Salesforce for final order entry.
Essential Duties and Responsibilities
Responsible for Motive Power battery and charger product knowledge and answering technical questions pertaining to our products.
Communicate effectively via telephone, and email with customers, and create exceptional rapport.
Process domestic and international purchase orders ensuring accuracy of the information provided and initiating appropriate communication to guarantee customer satisfaction.
Provide total support to outside technical sales representatives.
Attend and participate periodic sales training where applicable.
Develop sales opportunities by researching and identifying potential accounts.
Collaborate with appropriate team members to determine necessary strategic sales approaches.
Ensure follow-up by passing leads to technical sales representative’s team members with calls-to-action, dates, complete profile information, sources, etc.
Make outbound follow-up calls to existing clients via telephone and email, cross-sell and up-sell.
Make outbound cold-calls to prospective new customers.
Other duties may be assigned later.
Qualifications
Minimum Qualifications
High School Diploma or equivalent.
2 years of inside/outside sales experience.
Proficient in all Microsoft Office products, Salesforce, or similar CRM.
Preferred Qualifications
Bachelor’s Degree in business or related field
5 years of inside/outside sales experience.
Bilingual - English and French
General Job Requirements
- Must be able to stand for long periods of time
- Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
- Must be able to lift 25 pounds/11.5 kilos on occasions.
- Must be able to differentiate colors.
- This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
- Must be able and willing to do overnight travel
- Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
- This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
- Risk of electrical shock.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled
