What are the responsibilities and job description for the Salesforce BA / Admin position at Enexus Global?
Job Details
Salesforce BA / Admin (Locals Only)
Location: Cupertino
Hybrid role, 3 days to work from office
Skills: Marketing Cloud, Sales Cloud
W2 or 1099 Only
Exp: 8
Job Description
- Strong knowledge of Consumer, Retail, Enterprise channel & End customer sales. Experience in Sales operations, partner management & enablement preferred.
- 5 years of experience as a business analyst and admin role leading enterprise-scale CRM, PRM projects.
- Deep understanding of Salesforce Platform functionality and best practices, with emphasis in Sales Cloud & Marketing Cloud
- Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems
- Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
- Experience with the Salesforce AppExchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities.
- Experience with Agile / Scrum delivery models
- Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
- Working knowledge of process documentation & project management software
- Experience working with large-scale, complex datasets and using salesforce data tools.
- Superior ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
- Keen understanding of system security and controls
Education
BS or equivalent degree in Business management, Computer Science, Engineering or related discipline required. MBA degree preferred.
Salesforce certifications:
Salesforce Administrator Certification (required)
Agile SCRUM Master certification (preferred)
Salesforce Sales Cloud Consultant Certification (preferred)
Salesforce Marketing Cloud Consultant (required)
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