What are the responsibilities and job description for the Collections Associate position at Engage Search, LLC?
Job Description
Job Description
Collections Associate - Hybrid
We have a great client based here in Nashville that is hiring on their Collections team. This position will entail B to B collections. Growing company with the opportunity to move up.
Key Responsibilities :
- Oversee and manage the accounts receivable process for their assigned customers
- Monitor customer account details for non-payments, delayed payments, and other irregularities, and perform account reconciliations as needed.
- Implement and maintain a collections strategy that minimizes outstanding receivables, including contacting customers to collect overdue payments.
- Work closely with customers to negotiate payment plans and resolve billing disputes in a manner that maintains positive relationships.
- Prepare weekly and monthly reports on the status of accounts receivable and collections efforts.
- Provide feedback to the department's management team to improve billing procedures and reduce the number of delinquent accounts.
- Stay up-to-date with legal regulations and industry practices regarding collections and accounts receivable.
Qualifications :
Compensation and Benefits :
Starting pay will depend on various job-related factors, including education, experience, and training.