Demo

1st shift Direct Hire Mechanical/ Technical Customer Support

Engauge Workforce Solutions
Menomonee Falls, WI Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/20/2025

Job Description

Job Description

Are you passionate about problem-solving and customer satisfaction? Do you thrive in a technical environment where every day brings a new challenge? We have an awesome Direct Hire opportunity with a great client in Menomonee Falls

Shift - 1st 7am-3 : 30pm

Pay - $25-$30 / hr

What You'll Do :

  • Be the Go-To Expert : Provide top-notch technical support to customers, solving inquiries with expertise.
  • Innovate & Develop : Contribute to product development, reverse engineering, and tool innovation.
  • Train & Lead : Share your knowledge by training colleagues on advanced technical issues.
  • Diagnose & Resolve : Identify root causes for returned products and communicate solutions.
  • Keep Us Connected : Update and maintain crucial data in ERP / CRM systems.

What You Bring to the Table :

  • Education : High school diploma (Associate’s or Bachelor’s in a technical field preferred).
  • Experience : Hands-on knowledge of loading dock equipment / systems and customer-facing technical support.
  • Skills : Strong problem-solving, analytical thinking, and ability to communicate technical concepts clearly.
  • Tech-Savvy : Proficiency in Microsoft Office, ERP systems, and mechanical dock technology.
  • Why Join Us?

  • Collaborative Culture : Work with a team that values innovation, teamwork, and continuous learning.
  • Career Growth : Opportunities to develop your skills and advance in a dynamic environment.
  • Impactful Work : Play a key role in delivering solutions that make a difference.
  • Company Description

    At Engauge, we believe meaningful work can change lives. We strive to find opportunities that are the best fit for you and work with you to develop skills that will help set you up for a truly rewarding career.

    We spend time on the front end to get to know you and your job history so we can help you begin to identify a potential career path. And if you don’t have all the skills yet, we will work with you to help develop those skills. If you become a member of the Engauge team, from day one, we’ll help you thrive, ready to make a meaningful contribution at your new job — and succeed in your new position.

    Company Description

    At Engauge, we believe meaningful work can change lives. We strive to find opportunities that are the best fit for you and work with you to develop skills that will help set you up for a truly rewarding career. We spend time on the front end to get to know you and your job history so we can help you begin to identify a potential career path. And if you don’t have all the skills yet, we will work with you to help develop those skills. If you become a member of the Engauge team, from day one, we’ll help you thrive, ready to make a meaningful contribution at your new job — and succeed in your new position.

    Salary : $25 - $30

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