Director of Facility Solutions

Director of Facilities and Small Projects Division

Engelke Facility Solutions, LLC. (EFS) is an entity under Engelke Construction Solutions, with a history of established leadership and financial strength.

We are a solution-based business with a proven track record of saving our clients’ money. Our team is second to none and their creativity and dedication to providing solutions for our clients is their #1 priority.

With growth, year after year since inception, more than 90 percent of our projects are for repeat clients. Licensed in 48 states and serving clients across the country, we are searching for a Facility Solutions Representative to join our team.

What’s great about this Director of Facilities and Small Projects Division position:

• Competitive annual salary (DOE), plus 15 PTO days starting January 1st and Paid Holidays
  
• All work-related fuel covered by the company
• 401k retirement plan with 4% employer match
• Healthcare coverage at 50% of chosen plan
• Voluntary benefits available (dental, vision, life insurance, short-term disability, cancer, critical illness, and accident policies)
• Vehicle and cell phone allowances paid bi-weekly and not taxed
• Bonus Opportunities (Includes profit sharing program among others)
• Charitable giving opportunities
• Family-friendly work environment

Summary of Responsibilities

The Director of Facilities and Small Projects Division provides leadership and direction for multiple aspects of the division, including financial and forecasting review, operating performance review and analysis, and establishing and maintaining the Business Development segment. As a member of the Leadership Team, this person must establish and maintain standard procedures, guide contract review and compliance, train and develop team members, and integrate collaboration from the Company’s other divisions. Responsible also for driving the achievement of financial goals and objectives, while increasing operating performance and promoting a team-oriented approach.  The Director of Facilities and Small Projects Division will report directly to the Vice President. 

Responsibilities and Duties

• Uphold and represent all company values and ethics.
• Hold an exceptional understanding of company policy, procedures, and software(s).
• Provide leadership, training, and mentorship for Facilities and Small Projects Division.
• Develop and implement practices, policies, and procedures in the department.
• Establish systems and processes to attract, develop, engage, and retain talented operations managers, account managers, and representatives.
• Guide facilities staff, as well as Small Projects Division team members, in accomplishing work objectives, while holding high expectations for self and others.
• Create a work environment where people can realize their full potential to meet current and future clients and business challenges.
• Identify, manage, and mentor team members through strong leadership, values adherence, and professional development. 
• Determine priorities and delegate work; monitor and communicate progress.  Establish measures to assess the impact, quality, and timeliness of results.
• Determine resource allocation and staffing levels in conjunction with the growth of the division.
• Provide direction for staff and capacity planning to meet current and future needs of the department.
• Accountable for the development and monitoring of, and compliance with, the departmental budgets.
• Maintain knowledge of applicable statutory, regulatory, and administrative requirements relative to departmental operations and ensures departmental compliance and organizational success.
• Develop and maintain KPI’s for each client and account manager.
• Contribute to the development and implementation of an annual business plan for Facilities, as well as the Small Projects Division.

Job Execution

• Takes a broad perspective when considering proactive solutions to long-term opportunities and risks that might develop in the future.
• Manage multiple resources and disciplines throughout the facility solutions portfolio, adhering to strict timelines and budgets.
• Determines resource allocation and staffing levels in conjunction with the growth of the team.
• Conduct interviews and advise on the offering process.
• Proactively implements staff and capacity planning to meet current and future needs of the account.
• Ensures compliance with cost allocation for all work orders and vendors.
• Provides leadership around best practices in all aspects of facilities management.
• Oversees and collaborates with the Business Development segment to implement and understand future opportunities for both divisions.
• Encourages and enables junior and mid-level employees for career advancement. Conduct annual performance evaluations and goal setting with staff.
• Understand, manage, and review profitability expectations for all work orders and revenue generated within each division.
• Continues to monitor software needs to improve overall operational efficiencies.
• Collaborate with Executive Team on upcoming needs / projects / policy changes / staffing.
• Proactively implement team building events.
• Consult with and present staff promotions to Executive Team.
• Investigate potentially serious situations and implement corrective measures so as to minimize company exposure.

Requirements for Facilities Account Representative position:

• High School Diploma or GED
• Previous facility management experience required
• Knowledge of construction and general trades required
• Working knowledge of maintenance, operation, and repair of retail spaces
• Knowledge of Facilities Services trades who repair and maintain retail space buildings and grounds owned by clients.
• Service Excellence: Develops and maintains solid working relationships within the department as well as all other departments throughout the system.
  

ENGELKE IS AN EQUAL OPPORTUNITY EMPLOYER.

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