What are the responsibilities and job description for the Account Manager Facility Solutions position at Engelke Facility Solutions?
Key Responsibilities
- Manage and execute assigned work orders or warranty claims effectively.
- Provide top-notch communication to clients and vendors regarding assigned work orders or warranty claims.
- Assess, troubleshoot, and dispatch vendor resources for requested work orders or warranty claims.
Organizational Skills
- Operate and execute multiple work orders and/or warranty claims simultaneously.
- Implement proper time management and prioritize tasks accordingly.
Client Relationships
- Maintain open communication with clients throughout the duration of the work order or warranty claim.
- Participate in weekly client conference calls or meetings as necessary.