What are the responsibilities and job description for the Service Delivery Specialist - Facilities position at Engelke Facility Solutions?
Responsibilities
- Uphold and represent company values and ethics.
- Hold an exceptional understanding of company policy, procedures, and software.
- Assess, troubleshoot, and dispatch vendor resources for requested work orders or warranty claims.
- Qualify vendor proposals and material quotes for assigned work orders.
Business Development
- Contribute to business development efforts through client relationships.
- Foster and develop current policies and procedures for improvement.
Execution and Communication
- Execute and communicate work order progress, scheduling, and close out of active work orders.
- Uphold company accounting and invoicing procedures.
- Ensure profitability measures are consistently met on every work order.
